Topics
Introduction of Commerce and Business
Trade
- Concept of Trade
- Internal Trade
- Wholesale Trade
- Retail Trade
- Types of Retailers> Itinerant Retailers
- Types of Retailers> Fixed Shop Retailer
- Small Scale Fixed Retailer
- Large Scale Fixed Retailers
- Departmental Stores
- Super Market Shop
- Chain Stores or Multiple Shops
- One Price Shop
- Concept of Mall
- International Trade
- Export Trade
- Procedure of Export Trade
- Import Trade
- Procedure of Import Trade
- Entrepot Trade
- Comparison of Different Types of Retailers and Trade Practices
Small Scale Industry and Business
Forms of Business Organisation - 1
- Private Sector Organisations
- Sole Trading Concern
- Partnership Firm
- Types of Partners
- Types of Partnerships Firms
- Hindu Undivided Family Business Or Joint Hindu Family Business
- Co-operative Society
- Types of Cooperative Societies
- Joint Stock Company
- Amul: A Successful Co-operative Movement in India
- Private Limited Company
- Public Limited Company
- Comparison of Different Forms of Business Organization
Forms of Business Organisation - 2
Institutes Supporting Business
Business Environment
- Concept of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- Internal Factors
- External Factors> Natural Environment
- External Factors> Social Environment
- External Factors> Political Environment
- External Factors> Economic Environment
- External Factors> Technological Environment
- External Factors> Legal Environment
- New Economic Policy and Business
- Liberalisation
- Privatisation
- Globalisation
- Impact of New Economic Policy on Business
Introduction to Management
- Flow Chart
- Preliminary Stage
- Pre-shipment Stage
- Shipment Stage
- Post Shipment Stage
- Real-Life Application
- Key Point Summary
Maharashtra State Board: Class 11
Flow Chart

Maharashtra State Board: Class 11
Preliminary Stage
1. Registration:
- Obtain Import-Export Code (IEC) from DGFT.
- PAN Card from the Income Tax Department.
- Register with Export Promotion Councils and the GST Department.
2. Appointment of Agent: Sometimes, exporters use international agents or set up sales offices abroad to find and secure orders.
Maharashtra State Board: Class 11
Pre- shipment Stage
- Receipt of Order: Ensure all order terms and buyer requirements are clear; verify any restrictions in the importing country.
- Letter of Credit: Request that the buyer arrange a Letter of Credit (L/C), a bank’s payment guarantee.
- Pre-shipment Finance: Obtain bank finance to cover production and procurement costs.
- Production of Goods: Manufacture or purchase goods as per order requirements.
- Packaging: Use quality packaging to ensure safety and promote the product.
- ECGC Cover: Take insurance from the Export Credit Guarantee Corporation to protect against payment risks.
- GST Formalities: Clear tax and regulatory requirements.
- Marine Insurance: For sea transport, get insurance for goods in transit.
- C&F Agents: Appoint a Clearing and Forwarding Agent for customs and logistics.
Maharashtra State Board: Class 11
Shipment Stage
- Processing of Documents: Prepare shipping bill and other required documents.
- Examination of Goods: The C&F agent assists in customs inspections and obtains the necessary clearances.
- Loading of Goods: Goods are loaded onto the vessel. Issuance of a Bill of Lading (a shipping document).
Maharashtra State Board: Class 11
Post Shipment Stage
- Shipment Advice: Inform the importer about the dispatch, and send copies of the shipping documents.
- Documents for Payment: Submit all export documents to the bank to receive payment.
- Export Incentives: Claim government benefits, such as duty drawback and GST refunds.
- Follow-up: Maintain communication with the importer for feedback and future business.
Maharashtra State Board: Class 11
Real-Life Application
A Mumbai exporter receives an order for 1,000 cotton shirts from Australia.
- Registers for IEC and other certificates.
- Confirms the order and receives a Letter of Credit from the Australian buyer’s bank.
- Produces and packs shirts securely.
- Ensures the goods, completes GST registration, and hires a C&F agent.
- Goods clear customs and are loaded onto a ship. A Bill of Lading is issued.
- After shipment, the exporter sends payment documents to their bank and receives payment. A follow-up message is sent to the buyer for customer satisfaction.
Maharashtra State Board: Class 11
Key Point Summary
- Export follows four structured stages: Preliminary, Pre-shipment, Shipment, and Post-shipment.
- Major documents: IEC, L/C, Shipping Bill, Bill of Lading, Insurance Certificate.
- Secure packaging and documentation prevent losses and delays.
- Insurance and ECGC cover protect against risks.
- Timely follow-up and incentives help in business continuity.
