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Commerce Official 2019-2020 ISC (Commerce) Class 12 Question Paper Solution

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Commerce [Official]
Marks: 80 CISCE
ISC (Commerce)

Academic Year: 2019-2020
Date: मार्च 2020
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(Candidates are allowed additional 15 minutes for only reading the paper.
They must NOT start writing during this time.)

Answer Question 1 from Part I and any five questions from Part II.

The intended marks for questions or parts of questions are given in brackets [ ].


PART I (20 Marks)
Answer all questions.
[2]1. (i) | Answer briefly each of the questions (i) to (x):

What is Micro Environment?

Concept: undefined - undefined
Chapter:
[2]1. (ii)

State any two features of a Credit Card.

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Chapter:
[2]1. (iii)

What is net working capital?

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Chapter:
[2]1. (iv)

Describe the advantages of Trade Credit as a source of short-term finance.

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Chapter:
[2]1. (v)

Define management as an activity.

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Chapter:
[2]1. (vi)
Moon Ltd. imported new machinery from Germany. However, the productivity of the business did not improve with the use of this machinery. On investigation, it was found that the workers were not able to operate the high-tech machinery effectively, causing poor performance and wastages.

What can be done by Moon Ltd. to overcome the above problem?

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Chapter:
[2]1. (vii)

Explain the term span of control.

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Chapter:
[2]1. (viii)

Classify markets on the basis of subject of exchange.

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Chapter:
[2]1. (ix)

Write any two differences between Marketing and Sales.

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Chapter:
[2]1. (x)

What is meant by ‘Physical Distribution’?

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Chapter:
PART II (60 Marks)
Answer any five questions.
[2]2. (a)

Explain any three advantages of Debentures from the Debenture holder’s point of view.

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Chapter:
[2]2. (b) (i)

With reference to the various dimensions of Business Environment, state what is meant by Political Environment.

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Chapter:
[2]2. (b) (ii)

With reference to the various dimensions of Business Environment, mention any three components of Political Environment.

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Chapter:
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[5]2. (c)

Enumerate any five points of importance of staffing as a function of management.

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Chapter:
[3]3. (a)

Distinguish between a Formal Organisation and an Informal Organisation.

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Chapter:
[4]3. (b)

Explain any four objectives of communication.

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Chapter:
[2]3. (c) (i)

Define Advertising?

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Chapter:
[3]3. (c) (ii)

State any two features of advertising. 

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Chapter:
[3]4. (a)

Mention any four sources of external recruitment.

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Chapter:
[4]4. (b)

Give three points of difference between Taylor’s and Fayol’s Principles of management.

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Chapter:
[2]4. (c) (i)

Write a short note on ‘RTGS’.

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Chapter:
[3]4. (c) (ii)

Give any two features of RTGS.

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Chapter: [4] Banking - Latest Trends
[3]5. (a)

List any three factors affecting the Working Capital requirement of a company.

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Chapter: [2] Capital - Fixed and Working
[4]5. (b)

Explain four advantages of raising funds from commercial banks.

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Chapter: [3] Sources of Finance for a Joint Stock Company
[5]5. (c)

Explain the first five steps involved in the process of Planning, as a function of Management.

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Chapter:
[3]6. (a)

Describe various methods of consumer protection.

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Chapter: [15] Consumer Protection
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[2]6. (b) (i)

What are retained earnings?

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Chapter: [3] Sources of Finance for a Joint Stock Company
[2]6. (b) (ii)

Explain any three demerits of retained earnings.

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Chapter:
[2]6. (c) (i)

Define Marketing.

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Chapter: [13] Marketing - Concept and Functions
[3]6. (c) (ii)

Briefly explain any three features of Marketing.

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Chapter:
[3]7. (a)

Explain any three objectives of publicity, as an element of the promotion mix.

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Chapter:
[4]7. (b)

What are the various channels of distribution available to a manufacturer in the process of distribution?

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Chapter:
[5]7. (c)

Distinguish between equity shares and preference shares.

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Chapter:
[3]8. (a)

Explain any three features of industrial products.

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Chapter:
[2]8. (b) (i)

Define the term management.

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Chapter:
[2]8. (b) (ii)

Explain any three objectives of management.

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Chapter: [5] Management - Meaning, Nature and Importance
[5]8. (c)

Briefly explain any two qualities of a good leader.

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Chapter:
[4]9. (a)

Write a short note on the following:

Instalment credit as a source of short-term funds for business.

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Chapter:
[4]9. (b)

Write a short note on the following:

Line and Staff Organisation.

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Chapter:
[4]9. (c)

Write short notes on:

Marketing research.

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Chapter: [13] Marketing - Concept and Functions

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