- Preference shares carry preferential rights in payment of dividend and repayment of capital.
- They receive a fixed rate of dividend before any dividend is paid to equity shareholders.
- At the time of winding up, preference shareholders are paid before equity shareholders.
- They generally do not have voting rights, except when their dividend remains unpaid for a specified period.
- Preference shares are called hybrid securities because they have features of both equity shares and debentures.
Topics
Introduction to Human Resource Management
- Human Resource Management
- Characteristics of Human Resource Management
- Importance of Human Resource Management
- Human Resources as a Competitive Advantage
- Functions of Human Resource Management
- Overview of Introduction to Human Resource Management
Job Analysis and Manpower Planning
- Job Analysis
- Relevance of Job Analysis
- Job Description or Position Description
- Job Specification or Man Specification or Employee Specification
- Job Enlargement
- Job Enrichment
- Manpower Planning
- Manpower Estimation
- Overview of Job Analysis and Manpower Planning
Staff Recruitment
- Recruitment
- Characteristics of Recruitment
- Sources of Recruitment: Internal Sources
- Sources of Recruitment: External Sources
- Differences Between Internal and External Sources of Recruitment
- E-recruitment
- Overview of Staff Recruitment
Staff Selection
- Meaning and Definition of Staff Selection
- Difference Between Selection and Recruitment
- Steps in Employee Selection Process
- Psychological Tests
- Interviews
- Types of Interviews
- Limitations of Interview
- Overview of Staff Selection
Staff Training
- Training
- Comparative Overview of Training, Education, and Development
- Importance of Training
- Types of Training
- Preparation of Training Programme
- Methods and Techniques of Training: On-the-Job Training
- Methods and Techniques of Training: Off-the-Job Training
- Types of Employee Training: Key Distinctions
- Hindrances to Training
- Benefits of Training to Employer and Employee
- Overview of Staff Training
Staff Morale
- Meaning and Definition of Staff Morale
- Characteristics of Staff Morale
- Morale Productivity Matrix
- Measurement of Morale
- Factors Influencing Morale
- Determinants of Morale
- Methods of Raising Morale
- Indicators of Low Morale or Disadvantages of Low Morale
- Passive Effects of High Morale or Advantages of High Morale
- Importance of Team Work
- Measures for Building Effective Teams
- Overview of Staff Morale
Staff Motivation
- Meaning and Definition of Staff Motivation
- Motivation Process
- Characteristics of Staff Motivation
- Difference Between Motivation and Morale
- Importance of Staff Motivation
- Factors Influencing Motivation
- Difference Between Financial/Monetary and Non-Financial/Non-Monetary Incentives
- Maslow's Theory of the Hierarchy of Human Needs
- Herzberg's Two Factor Theory
- Critical Appraisal of Herzberg's Theory
- Relationship Between Maslow and Herzberg Theories
- Overview of Staff Motivation
Staff Remuneration
- Meaning and Definition of Staff Remuneration
- Money Wages and Real Wages
- Methods of Wage Payment: Time-Rate System
- Methods of Wage Payment: Piece-Rate System
- Distinction between Time-Rate and Piece-Rate System
- Wage Records
- Various Staff Benefits
- Gratuity
- Types of Leave
- Overview of Staff Remuneration
Staff Leadership
- Meaning and Definition of Leadership
- Distinction Between Leadership and Management
- Importance of Leadership
- Leadership - Qualities of a Good Leader
- Leadership Styles
- Difference between Different Styles of Leadership
- Leaders: Born or Made?
- Leadership Continuum
- Situational Leadership
- The Managerial Grid
- Overview of Staff Leadership
Staff Appraisal
- Performance Appraisal
- Potential Appraisal
- Objectives of Performance Appraisal
- Importance of Performance Appraisal
- Method of Performance Appraisal
- Appraisal by Results
- Appraisal by Superior Staff
- The 360° Appraisal
- Overview of Staff Appraisal
Staff Promotion and Transfer
- Meaning and Definition of Promotion
- Benefits of Promotion
- Limitations of Promotion
- Open and Closed Policy of Promotion
- Dry Promotion and Upgrading
- Demotion
- Requirements of a Sound Promotion Policy
- Bases of Promotion
- Meaning and Definition of Staff Transfer
- Need and Purposes of Staff Transfer
- Types of Transfer
- Is Transfer a Punishment?
- Transfer Policy
- Overview of Staff Promotion and Transfer
Staff Separation
- Introduction of Staff Separation
- Means of Staff Separation
- Exit Interview
- Overview of Staff Separation
Emerging Trends in Human Resources
- Flexible Hours
- Permanent Part Time
- Work from Home
- Retainership
- Virtual Team
- Self-managing Teams (SMTs)
- Overview of Emerging Trends in Human Resources
Business Communication
- Communication
- Importance of Communication in Business
- Elements of the Communication Process
- Oral or Spoken Communication
- Written Communication
- Distinction between Oral Communication and Written Communication
- Gestural Communication
- Visual Communication
- Distinction Between Gestural and Visual Communication
- Internal Communication
- External Communication
- Distinction Between Internal and External Communication
- Formal Communication
- Informal Communication or Grapevine
- Distinction Between Formal and Informal Communications
- Horizontal Communication
- Vertical Communication
- Diagonal Communication
- Barriers to Communication
- Overcoming the Barriers to Communication
- Current Trends in Business Communication
- Overview of Business Communication
Business Correspondence
- Needs and Functions of Business Correspondence
- Elements and Components of Business Letters
- Essentials of a Good Business Letter
- Types of Letters
- Overview of Business Correspondence
Reports and Report Writing
- Meaning and Definition of a Report
- Characteristics of Reports
- Purposes or Functions of Reports
- Essentials of a Good Report
- Format of a Report
- Types of Reports
- Overview of Reports and Report Writing
Various Business Entities
- Sole Proprietorship
- Concept of Partnership
- Difference Between Partnership and Sole Proprietorship
- Private Limited Company
- Public Limited Company
- Difference Between Private Company and Public Company
- Overview of Various Business Entities
Sources of Business Finance
- Kinds of Shares> Equity Shares
- Kinds of Shares> Preference Shares
- Concept of Debentures
- Retained Profits
- Loans
- Public Deposits
- Trade Credit
- Accounting Treatment> Discounting the Bill of Exchange
- Global Depository Receipts (GDRs)
- Angel Investors
- Venture Capitalists
- Crowd Funding
- Peer-To-Peer Funding
- Factoring
- Overview of Sources of Business Finance
Globalisation
- Globalisation
- Nature of Globalisation
- Opportunities and Threats of Globalisation
- Transformation of Business by Globalisation
- Overview of Globalisation
E-Business
- Concept of E-business
- Comparative Study of E-Business
- Nature of E-Business
- Importance of E-Business
- Online Means of Conducting Business
- Overview of E-Business
Outsourcing
- Concept of Outsourcing
- Parties Involved in Outsourcing
- Concept of Outsourcing
- Business Process Outsourcing (BPO)
- Knowledge Process Outsourcing (KPO)
- Legal Process Outsourcing (LPO)
- Overview of Outsourcing
Business Regulators and Intermediaries
- Concept of Regulators and Intermediaries
- Reserve Bank of India (RBI)
- Securities and Exchange Board of India (SEBI)
- Insurance Regulatory and Development Authority of India (IRDAI)
- Pension Fund Regulatory and Development Authority (PFRDA)
- Food Safety and Standards Authority of India (FSSAI)
- Bureau of Indian Standards Authority (BISA) - Indian Standard Institute (ISI)
- Overview of Business Regulators and Intermediaries
Estimated time: 50 minutes
CISCE: Class 12
Key Points: Equity Shares
- Equity shares are ordinary shares that do not have any preferential rights in dividend payment or repayment of capital.
- Dividend on equity shares is paid only after preference shareholders and the rate of dividend is not fixed.
- Equity shareholders receive payment at the time of winding up after creditors and preference shareholders are paid.
- They are entitled to the residual profits of the company.
- Equity shareholders have voting rights in general meetings of the company.
CISCE: Class 12
Key Points: Preference Shares
CISCE: Class 12
Key Points: Debentures and Bonds
CISCE: Class 12
Key Points: Retained Profits
- Retained profits refer to a part of net profit that is kept in the business for reinvestment instead of being distributed as dividend.
- It is also called ploughing back of profits or self-financing, as it is an internal source of finance.
- Retained earnings are mainly used for expansion, modernisation, and growth of the business.
- The amount of retained profit depends on factors such as net profit, dividend policy, and age of the company.
- Future plans of the company, such as expansion and development, also influence the level of retained earnings.
CISCE: Class 12
Key Points: Loans
- Loans are an important source of finance obtained from financial institutions and commercial banks.
- Financial institutions mainly provide long-term loans, while commercial banks generally provide short-term loans.
- Interest on loans is payable at a fixed rate every year.
- The principal amount of the loan is repayable on maturity.
- Long-term (term) loans are used for fixed capital, while short-term loans are used to meet working capital needs.
CISCE: Class 12
Key Points: Public Deposits
- Public deposits are loans taken by non-banking companies from the public, including employees and shareholders.
- They are unsecured loans given for a fixed period, usually from one to five years.
- Depositors receive a higher rate of interest compared to bank deposits.
- Companies prefer public deposits as they are cheaper than bank loans and do not require pledging assets.
- Deposits may be cumulative (interest paid at maturity) or non-cumulative (interest paid yearly), and are mainly accepted by well-known companies.
CISCE: Class 12
Key Points: Trade Credit
- Trade credit is the credit given by one business firm to another during the sale and purchase of goods and services.
- It is an unsecured short-term credit, usually available for 15 days to three months.
- It allows the buyer to receive goods now and pay later, reducing immediate working capital needs.
- The amount and terms of trade credit depend on the buyer’s goodwill, financial strength, and business relations.
- Trade credit may be in the form of open account (no written promise) or bills payable (written promise to pay at a future date).
CISCE: Class 12
Key Points: Discounting Bills of Exchange
CISCE: Class 12
Key Points: Global Depositary Receipts (GDRs)
- A Global Depository Receipt (GDR) is a financial instrument issued in US dollars by a company to raise capital from foreign investors.
- GDRs are listed and traded on foreign stock exchanges, such as American or European exchanges.
- One GDR may represent one or more equity shares of the company.
- GDR holders can convert them into shares but generally do not have voting rights.
- GDRs are issued through a Domestic Custodian Bank and an Overseas Depository Bank to foreign investors.
CISCE: Class 12
Key Points: Angel Investors
CISCE: Class 12
Definition: Venture Capitalists
According to David Halt, "Venture capital is the money obtained through private or public investment funds directed to high-risk and high-potential enterprises”.
CISCE: Class 12
Key Points: Venture Capitalists
- Venture capital refers to funds invested in high-risk and high-potential start-up enterprises.
- Venture capitalists provide seed capital, development finance, and expansion funds to growing businesses.
- Investment is usually made in equity shares of the start-up company.
- Venture capitalists closely monitor the business to protect their investment.
- They expect high capital gains in return for the high risk undertaken.
CISCE: Class 12
Difference Between Angel Investors and venture Capitalist
| Basis | Angel Investor | Venture Capitalist |
|---|---|---|
| Stage of funding | Pre start-up stage | Start-up and later stages |
| Amount of investment | Small amount | Large amount |
| Purpose | To overcome initial hurdles | To expand and scale business |
| Risk level | Higher risk | Comparatively lower risk |
| Assistance | Limited guidance | Strong guidance and strategic support |
| Board seat | Usually no board seat | Usually takes board seat |
CISCE: Class 12
Key Points: Crowd Funding
CISCE: Class 12
Key Points: Peer-to-Peer Funding
CISCE: Class 12
Key Points: Factoring
- Factoring is a financial service in which a specialised agency called a factor collects book debts and bills receivable on behalf of a business firm for a commission.
- It helps firms realise their credit sales quickly and reduces delays in receiving payments from customers.
- The three parties involved are the seller (client), the buyer (debtor), and the factor (agent).
- The factor collects payments from buyers and remits the amount to the seller after deducting commission.
- The factor also provides services like financing, credit risk management, sales ledger administration, and advisory support.
