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Chapters
1: Business Environment
UNIT-2 : FINANCING
2: Capital - Fixed and Working
3: Sources of Financial for a Join stock Company
4: Banking - Latest Trends
UNIT-3 : MANAGEMENT
5: Management - Meaning, Nature and Importance
6: Principles of Management
7: Functions of Management and Coordination
8: Planning
9: Organising
▶ 10: Staffing
11: Directing
12: Controlling
UNIT-4 : MARKETING
13: Marketing - Concept and functions
14: Marketing Mix
15: Consumer Protection
![C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 - Staffing C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 - Staffing - Shaalaa.com](/images/commerce-volume-2-english-class-12-isc_6:2887ba73d35f4510a36234795e6cdd48.jpg)
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Solutions for Chapter 10: Staffing
Below listed, you can find solutions for Chapter 10 of CISCE C. B. Gupta for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी.
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing EXERCISES [Pages 305 - 306]
Short Answer Type Questions
Define Staffing.
How is recruitment different from selection?
“Staffing is the responsibility of all managers”. Comment.
Define recruitment.
What is selection?
Enumerate the elements of staffing process.
Define training.
What is development?
Why is recruitment called a positive process?
Selection is a negative process. Explain.
What is meant by campus recruitment?
Why are internal sources of recruitment considered to be more economical?
“Training increases the skill while development shapes attitudes”. Elucidate.
Write a short note on staffing as a function of management.
Distinguish between training and development.
Essay Type Questions
What is meant by staffing?
Write Short Note on the following:
Nature of Staffing.
State any three points of importance of staffing function of management.
Write Short Note on the following:
Nature of Staffing.
Discuss the first five steps involved in the process of staffing.
What is Recruitment?
Discuss the merits of Internal Sources of recruitment.
Explain any three demerits of internal sources of recruitment.
State any four advantages of external sources of recruitment.
Discuss in brief the limitations of external sources of recruitment.
Discuss the different sources of recruitment of personnel for a large enterprise.
Define Selection'.
Explain any three steps of the Selection process.
Compare the merits of internal and external sources of recruitment.
Compare the demerits of internal and external sources of recruitment.
State any four types of tests that may be used for selection of employees.
Define recruitment.
Define Selection'.
How is recruitment different from selection?
Explain the importance of employment tests in selection procedure.
Define training.
How does training differ from education and development?
How does training differ from education and development?
Why is training necessary in industries?
Mention any four sources of external recruitment.
Name and explain any four types of training.
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing QUESTION BANK [Pages 306 - 312]
What is meant by staffing?
Write Short Note on the following:
Nature of Staffing.
Why staffing function has assumed greater importance these days? Give three reasons.
State any three points of importance of staffing function of management.
Explain staffing as a part of Human Resource Management.
How is recruitment different from selection?
How can internal sources of recruitment be better than external sources? Give three reasons in support of your answer.
Distinguish between internal and external sources of recruitment.
Describe the five various internal sources of recruitment.
Define training.
Distinguish between training and education.
Distinguish between training and development.
Distinguish between on-the-job training and off-the-job training.
Give any two methods used for on-the-job training.
Define Staffing.
Discuss the first five steps involved in the process of staffing.
Discuss the merits of Internal Sources of recruitment.
State any four limitations of using internal sources of recruitment.
Mention any four sources of external recruitment.
Explain the merits of external sources of recruitment.
Discuss in brief the limitations of external sources of recruitment.
Explain the procedure for selection of employees.
State any three benefits of training to employees.
What are the advantages of training to the organisation?
Briefly explain any two methods of off-the-job training.
A company is manufacturing paper plates and bowls. It produces one lakh plates and bowls every day. Due to a forthcoming local festival, it has got an urgent order of extra 5000 plates. Advise how the company will fulfil its order and which method of recruitment will you suggest.
A company X Ltd. is setting up a new plant in India for manufacturing auto components. India is a highly competitive sector. Many reputed car manufactures source their auto components from here.
X Ltd. is planning to capture about 40% of the market share in India and also export to the tune of at least 5 million in about 2 years of its planned operations. To achieve these targets, it requires a highly trained and motivated workforce. You have been retained by the company to advise it on this matter. While giving answers, keep in mind the sector the company is operating in.
- Outline the process of staffing, the company should follow.
- Which sources of recruitment the company should rely upon? Give reasons for your recommendation.
- Outline the process of selection the company should follow with reasons.
- Which methods of training and development should the company initiate? Explain giving reasons.
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing MULTIPLE CHOICE QUESTIONS [Pages 313 - 316]
Which source(s) of recruitment should a company use in case its permanent workers are temporarily absent?
- Direct Recruitment
- Placement Agencies
- Advertising
- Labour Contractors
- Internet
Choose the correct option:
(i) (iv)
(ii) (v)
(i) only
(i) (iii) (v)
Kinshuk & Kusum Limited is undertaking the selection process for its applicants. Its Board of Directors wish to seek some additional information regarding the past performance of some of the applicants. Which two steps of selection process can be used to obtain such information?
Employment Interview and Checking References
Selection Tests and Employment Interview
Checking References and Background and Job offer
Job Offer and Final Approval
Given is the list of various activities that are performed as part of Staffing function and/or to be performed by Human Resource Manager. Identify such activities that are exclusively performed by Human Resource Department, and do not come under Staffing function.
- Recruitment
- Legal assistance
- Maintaining labour relations
- Training and Development
- Selection
- Handling complaints and grievances
- Orientation
Choose the correct option:
(ii), (v), (vi) and (vii)
(ii), (iii) and (vi)
(i), (ii), (vi) and (vii)
All of above
It is a source of recruitment which works as a tool of training the employees.
Promotion
Transfer
Casual callers
Educational Institutions
Read the following text and answer the following question on the basis of the same:
| The foundation of any organization is the talented and hardworking people, who are the principal assets of any firm. Therefore, believed that an organization can achieve its objectives only when it has the right persons in the right positions. RupayPaise Bank has to appoint a Finance Manager. The organisation also focuses on training and development of its employees. Different steps for appointment of the Finance Manager were undertaken. |
Which function of management is highlighted here in the above lines.
Planning
Directing
Organising
Staffing
Which of the following are potentially better external sources of recruitment of an experienced/Senior Finance Manager?
- Advertisements (News Paper Advertisement)
- Employment Exchange
- Internet
- Campus Recruitment
Select from the following options:
I and II
II and III
II and IV
I and III
Which of the following is potentially the best method of “on the Job training” for a newly recruited Finance Manager?
Safety Training
Remedial Training
Orientation Training
Promotional Training
Following are the steps of Selection Process, jumbled up. Arrange these steps in Reverse Order.
- Preliminary screening
- Selection tests
- Reference and background checks
- Employment interview
- Job offer
- Medical examination
Choose the correct option:
5., 6., 4., 3., 2., 1.
5., 6., 3., 4., 2., 1.
5., 6., 3., 4., 2., 1.
5., 6., 4., 3., 1., 2.
______ refers to the learning opportunities designed to help the employees to grow. It involves the growth of the individuals in all respect like personality, maturity, etc.
On the Job Training
Development
Education
Off the Job Training
Which of the following is not the correct difference between training and development?
Training is job oriented whereas development is career oriented
Training focuses on skill, whereas development on learning and growth
Training is narrow concept, whereas development is broader
Training is long term process, whereas development is short term process
Which of the following option(s) is/are correct?
- Recruitment is a positive step.
- Selection is a negative step.
- Recruitment and selection both are part of staffing.
Choose the correct option:
1 is correct
2 is correct
Both 1 and 2 are correct
All are correct
It refers to the learning opportunities designed to help the employees to grow skills relevant to present job position.
Training
Development
Education
Selection
Staffing function include various steps of selection like tests, interview reference and background check etc. which ensures that right type of person is selected for a particular job. Identify the point of importance of staffing from above statement:
Optimum utilisation of human resources
Competent personnel
Higher performance
Continuous survival and growth
Which of the following is not an external source of recruitment?
Campus recruitment
Promotion
Casual callers
Direct recruitment
Advertisement
Employment exchange
Placement agencies
Which of the following are potentially better external sources of recruitment of an experienced/Senior Finance Manager?
- Advertisements (News Paper Advertisement)
- Employment Exchange
- Internet
- Campus Recruitment
Select from the following options:
I and II
II and III
II and IV
I and III
What benefit does the enterprise get through the succession planning for managers?
Optimum utilisation of human resources
Competent personnel
Higher performance
Continuous survival and growth
The staffing function has assumed greater importance these days. Which reason given below is not applicable:
rapid advancement of technology
increasing size of organisation
more number of people are available
complicated behaviour of human beings
The organisation's need to retain and update its personnel is a never-ending exercise. The managers have to keep a regular watch on the number and composition of the personnel needed by the organisation, because the requirement of manpower keeps on changing and expanding with the expansion of activities and additions of new departments and work units. Above explanation shows that Staffing is ______ activity.
one time
continuous
goal oriented
pervasive
“Our assets walk out of the door each evening, we have to make sure that they come back the next morning”. This statement relates to which function of management?
Planning
Directing
Controlling
Staffing
A company is manufacturing paper plates and bowls. It produces 100000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates bowls. Advise the company about method of recruitment:
Casual callers
Direct recruitment
Campus recruitment
Labour contractors
Determining the number & type of human resources necessary (required) for the performance of various jobs & accomplishment of organizational goals is ______.
Workforce analysis
Workload analysis
Human resource management
Manpower planning
______ determines the number & type of human resources available for the performance of various jobs & accomplishment of organizational goals.
Workforce analysis
Workload analysis
Human resource management
Manpower planning
The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with their frequent calls. Suggest the remedy.
Appoint more supervisors
Give training
Increase wages
Recruitment
An organization provides security services. It requires such candidates who are reliable and don't leak out the secrets of their clients. What step should be incorporated in selection process?
Preliminary interview
Interview
Medical examination
Reference and background check
Which test is used for selection of employees to measure the ability of an applicant to learn new skills?
Intelligence test
Interest test
Aptitude test
Dexterity test
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing ASSERTION-RELATED QUESTIONS [Page 316]
In the questions given below, there are two statements marked Assertion (A) and Reason (R). Read the statements and choose the correct option:
Assertion (A): Employment exchanges run by the government are a source of external recruitment for unskilled and skilled operative jobs.
Reason (R): The records of employment exchanges are always up to date and thus it serves as a good link between job seekers and employers.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
Assertion (A): Transfer is a vertical shifting of employees.
Reason (R): Transfer involves shifting of an employee from one job to another, one department to another or from one shift to another, without a substantive change in the responsibilities and status of the employee.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
Assertion (A): Training increases the satisfaction and morale of employees.
Reason (R): Improved performance of an individual due to training, reduce labour turnover and absenteeism.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing CASE/PARAGRAPH BASED QUESTIONS [Pages 316 - 317]
Mr. Gaurish is working as a HR manager of Nyonika Electronics Ltd. of Noida. He is very experienced person. He prefers people with new and modern ideas to enter the company. He does not like that old people are promoted to higher positions.
- Name the type of source of recruitment that Mr. Gaurav favours. Mention its any one merits. (2)
- Name the type of source of recruitment that Mr. Gaurav does not favour. State its any two types. (2)
- Do you agree that the sources of recruitment that Mr. Gaurav prefers has no limitations? Describe by giving three reasons. (3)
- As a HR manager, state any one exclusive function that he performs. (1)
M Ltd. is a company having good human resource department. It provides learning opportunities, which are designed to help the employees to achieve growth. With the passage of time, the company has learned various methods to train their employees. In one of the methods, the existing employees having potential are selected and given training to perform higher level jobs. Apart from this, the company also uses a method of training which is suitable for training a large number of persons in handling sophisticated machinery and equipment to reduce wastage and inefficiency in the performance of the job. Things were not easy for the company at the stage of selection process. Recruitment process was very lengthy and costly. Secondly, a very large number of candidates appeared for the different posts after recruitment was started. However at the first stage of process of selection the managers eliminated unqualified candidates on the basis of the reasons, which were not found in their application forms as they were unable to meet basic requirements.
- Identify the two types of training highlighted above and explain them briefly. (2)
- Name and describe the step of the selection process at which unqualified candidates are eliminated. (1)
- Identify the source of recruitment, used by the company to get the potential candidates and discuss its any two advantages. (2)
- Discuss the benefits which the organisation receives by providing learning opportunities to help the employees to achieve growth. (3)
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing FILL IN THE BLANKS [Page 317]
______ is the process of hiring and developing the required personnel to fill in various positions in the organisation.
The first step in the process of staffing is estimating the ______ requirements of an organisation.
Recruitment brings together the employer and the ______.
The sources of recruitment available to an organisation is divided into ______ and ______ sources.
______ is the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी 10 Staffing TRUE OR FALSE [Page 317]
Staffing is an ongoing function.
True
False
Investment in human resources has short-term effects.
True
False
Recruitment is the process of matching the candidates with the jobs in the organisation.
True
False
Staffing is the process of carefully screening the candidates so as to identify and choose the most suitable persons for the job.
True
False
Training is the organised process of improving the skills and knowledge of employees for a particular job.
True
False
Solutions for 10: Staffing
![C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 - Staffing C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 - Staffing - Shaalaa.com](/images/commerce-volume-2-english-class-12-isc_6:2887ba73d35f4510a36234795e6cdd48.jpg)
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 - Staffing
Shaalaa.com has the CISCE Mathematics कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. C. B. Gupta solutions for Mathematics कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी CISCE 10 (Staffing) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.
Further, we at Shaalaa.com provide such solutions so students can prepare for written exams. C. B. Gupta textbook solutions can be a core help for self-study and provide excellent self-help guidance for students.
Concepts covered in कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी chapter 10 Staffing are Overview of Staffing.
Using C. B. Gupta कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी solutions Staffing exercise by students is an easy way to prepare for the exams, as they involve solutions arranged chapter-wise and also page-wise. The questions involved in C. B. Gupta Solutions are essential questions that can be asked in the final exam. Maximum CISCE कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी students prefer C. B. Gupta Textbook Solutions to score more in exams.
Get the free view of Chapter 10, Staffing कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी additional questions for Mathematics कॉमर्स वॉल्यूम २ [अंग्रेजी] कक्षा १२ आईएससी CISCE, and you can use Shaalaa.com to keep it handy for your exam preparation.
