Commerce (English Medium) Class 12 - CBSE Important Questions for Business Studies

Differentiate between formal and informal organization on the following basis:

Behaviour

The differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Meaning

The differential between 'Functional and 'Divisional' structure of organising on the basis of the
following:

Formation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Specialisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Responsibility

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Managerial development

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Cost involved

Give the meaning of 'Delegation'.

Define 'Decentralisation'.

Differentiate between formal and informal organisations on the basis of

1. origin,
2. authority, and
3. flow of communication.

Grouping of activities on the basis of product lines is a part of ______.

Aarohan Ltd. is a company manufacturing automobiles where division of work into key areas includes production, purchase, marketing, accounts and personnel. Which of the following is a disadvantage of the organization structure of Aarohan Ltd.?

Jojo and Jojo is a company known for its consumer business of baby oil and bandages, but many people do not know that the company also runs a medical device and diagnostics business, as well as a pharmaceutical company. With more than 1,80,000 employees worldwide the company has chosen to share decision making authority with lower levels and place it nearest to the point of action. Therefore the response does not take time. This propagates the belief that people are competent, capable and resourceful who can get a chance to prove their abilities. And enables the company in identifying those executives who have the necessary potential to become dynamic leaders, so that the checking required on decisions taken by lower levels of management is the least. This makes it possible to evaluate performance at each level and each department can be individually held accountable for their results. By quoting the lines given above identify and briefly explain the benefits of the concept discussed above.

Rishabh joined an entertainment company Avtaar, as a creative head. As a manager looking after the creative unit of the company, one of the functions he has to perform is the process of organizing. Which step of the process will he need to perform after identifying and dividing the work that has to be done in accordance with previously determined plans?

Concentration of decision making functions at the apex of management hierarchy is called ______.

1. Identify and state the organisational structure adopted by the company.
2. State two benefits and two limitations of the identified structure highlighted in the above case.

Distinguish between training and development.

Identify and explain the two sources of the source of recruitment which cannot be used when the existing staff is either insufficient or does not fulfil the eligibility criteria of the jobs to be filled.

Mr. Pawan Kumar, the CEO of an E-Commerce start up, which was facing the problem of huge employee turnover, decided to hold a meeting with the managers to discuss the issue. While addressing the managers in the meeting, he advised them to take certain measures which focus on psychological, social and emotional factors, in order to motivate employees. Explain any two such measures discussed by him, when he suggested that job should be made interesting so that the job itself becomes a source of motivation, employees should be congratulated for good performance, also, stability regarding future income and work should be provided to employees, in order to develop a positive attitude among the subordinates.

In an interview with a leading news channel, Mr Rakesh Kwatra, CEO of ‘Get My Job” has suggested that the Companies which want more and more people to apply for jobs in their organisation should make the process of applying for jobs easier and candidate friendly. It is for this reason, he said, that most progressive companies today have a short application process. He also said that the application form filled by the candidate is very important as it is the information supplied in the application forms, which helps the manager in eliminating unqualified or unfit job seekers. The company can create a mechanism that attempts to measure certain characteristics of individuals like aptitude, manual dexterity, and intelligence to personality. The candidate may then be called for an in-depth conversation to evaluate their suitability for the job.

1. Name the process and steps in the process of identifying and choosing the best person out of a number of prospective candidates for a job discussed above.
2. Also explain the next three steps in the process which can be subsequently performed by the company.