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Question
State any three points of importance of consumer protection and promotion of interests of consumers
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Solution
Three responsibilities which a consumer should keep in mind while purchasing, using and consuming goods and services:
1) Awareness: A consumer must be aware with regard to the availability of various goods and services such that he can make wise decisions.
2) Looking for Quality Marks: Consumers must always purchase goods and services which have the concerned quality certification marks. For instance, they must look for the ISI mark on electrical goods and the AGMARK on agricultural goods.
3) Asking for Cash Memo: For every purchase of a good or service, a consumer must always ask for a cash memo or bill. The bill is the proof of purchase and can be used for reference purposes.
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