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प्रश्न
State any three points of importance of consumer protection and promotion of interests of consumers
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उत्तर
Three responsibilities which a consumer should keep in mind while purchasing, using and consuming goods and services:
1) Awareness: A consumer must be aware with regard to the availability of various goods and services such that he can make wise decisions.
2) Looking for Quality Marks: Consumers must always purchase goods and services which have the concerned quality certification marks. For instance, they must look for the ISI mark on electrical goods and the AGMARK on agricultural goods.
3) Asking for Cash Memo: For every purchase of a good or service, a consumer must always ask for a cash memo or bill. The bill is the proof of purchase and can be used for reference purposes.
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संबंधित प्रश्न
Write short note on the following:
Importance of consumer protection
What is the need of Consumer movement?
Select the proper option from the options given below and rewrite the complete sentence:
The Government has established ________ to settle the consumer disputes by compromise.
Write a word or a phrase or a term which can substitute the following.
The right of a consumer which allows him to express his views.
Write a word or a phrase or a term which can substitute the following.
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs.
Distinguish between the following:
National Commission and District Forum.
Write short note on the following.
National Commission
Write short note on the following.
State Commission
Write short answer of the following.
What do you mean by Consumer?
Write short answer of the following.
What is the jurisdiction of National Commission?
Write short answer of the following.
What is the jurisdiction of the State Commission?
Answer the following question
What do you mean by consumer? Explain various rights of consumer.
Who can file a complaint in a consumer court?
Your mother purchased a washing machine for Rs. 10,000 from an authorised dealer of the manufacturer with a verbal guarantee that the machine will be replaced with a new one if any of its parts becomes defective within 3 months from the date of purchase. The motor of the machine was burnt within 15 days of its purchase. On complaining, the seller refused to replace the machine. Name the redressal agency under Consumer Protection Act where your mother can file the complaint.
Under The Consumer Protection Act, 2019, ______ can be approached to file a complaint by the legal heir of a deceased consumer if compensation claimed is Rs. 3 crores?
