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Question
As per the Consumer Protection Act, 2019, for what value of defective goods or deficient services can a complaint be filed at the State Commission?
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Solution
When the value of the goods or services in question, together with the compensation sought, exceeds one crore but does not exceed ten crores, a complaint can be filed with the appropriate State Commission.
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RELATED QUESTIONS
Distinguish between the following:
District Forum and State Commission.
Match the correct pairs
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Group 'A' |
Group 'B' |
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a. Common seal |
1. Related with human factors |
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b. Bonded Warehouses |
2. Located at railway station |
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c. B to C |
3. Business to Business |
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d. Mumbai Grahak Panchayat |
4. Joint Stock Company |
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e. Staffing |
5. Political organisation |
|
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6. Business to consumer |
|
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7. Located within the ports |
|
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8. Partnership firm |
|
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9. Related with financial factor |
|
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10. Non – Government Organisation working for consumers. |
Distinguish between District Forum and National Commission
State any three directions which can be issued by the consumer court to the opposite party if it is satisfied about the genuineness of the complaint.
How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.
Write only ‘one’ word or phrase or term which can substitute the following statement :
A consumer dispute redressal agency the handles claims of more than ` 1 (one) crore.
A consumer dispute redressal agency working at a national level.
State Commission National Commission
A Consumer Disputes Redressal Forum, to be known as the District Forum.
A consumer can file a complaint in the appropriate state Commission· in case the value of the goods or the services in question is more than Rs ______. lakhs but is less than Rs______ crore.
Which of the following statements is correct?
- The Consumer Protection Act provides for six consumer rights.
- The Consumer Protection Act provides for seven consumer rights.
______ Act is formed to prevent such practices by the business firms fhat hinder coll\petition in the market.
Match the REDRESSAL AGENCY as per Consumer Protection Act in Column I with the COMPENSATION CLAIMED in Column II.
| Column I | Column II | |
| (i) | District Commission | Exceeds Rs. 2 crore |
| (ii) | National Commission | Exceeds Rs 50 lakh but does not exceed Rs 2 crore |
| (iii) | State Commission | Does not exceed Rs 50 lakh |
State when can a consumer complain directly in the 'State Commission' and 'National Commission'? If the consumer is not satisfied with the decision of 'The State Commission' and National Commission' where can he/she appeal?
Where can an appeal against the order of the National Commission be made if the aggrieved party is not satisfied by its order?
