Advertisements
Advertisements
Question
State any six reliefs available to a consumer under the Consumer Protection Act, 1986.
Advertisements
Solution
Reliefs which are available under the Consumer Protection Act:
1) Repairing the defect in goods or removing the deficiency in service
2) Providing a new good instead of the defective good
3) Refunding the cost of the good or service to the consumer
4) Providing compensation in cash in case of loss or injury
5) Removing any misleading advertisements and passing orders for issuing a correct advertisement
6) Crediting an appropriate amount to the Consumer Welfare Fund
APPEARS IN
RELATED QUESTIONS
Consumer Protection Act is a blessing for the consumers.
Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.
State the consumer right which Manuj exercised.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to be Heard.
State the rights of consumers.
The court established by Government to settle consumer disputes by mutual compromise.
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
State with reasons whether the following statement is True or False.
The Consumer Protection Act is a blessing for consumers.
Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?
Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint.
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
Explain any four rights available to a consumer under the Consumer Protection Act, 1986.
Mention three remedies available to consumers under the Consumer Protection Act 1986.
The Consumer Protection Act came into force with effect from ______.
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
