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State Any Six Reliefs Available to a Consumer Under the Consumer Protection Act, 1986. - Business Studies

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Question

State any six reliefs available to a consumer under the Consumer Protection Act, 1986.

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Solution

Reliefs which are available under the Consumer Protection Act:

1) Repairing the defect in goods or removing the deficiency in service

2) Providing a new good instead of the defective good

3) Refunding the cost of the good or service to the consumer

4) Providing compensation in cash in case of loss or injury

5) Removing any misleading advertisements and passing orders for issuing a correct advertisement

6) Crediting an appropriate amount to the Consumer Welfare Fund

 

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Consumer Protection Act 1986 (COPRA)
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2013-2014 (March) All India Set 1

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