Topics
Introduction of Commerce and Business
Trade
- Concept of Trade
- Internal Trade
- Wholesale Trade
- Retail Trade
- Types of Retailers> Itinerant Retailers
- Types of Retailers> Fixed Shop Retailer
- Small Scale Fixed Retailer
- Large Scale Fixed Retailers
- Departmental Stores
- Super Market Shop
- Chain Stores or Multiple Shops
- One Price Shop
- Concept of Mall
- International Trade
- Export Trade
- Procedure of Export Trade
- Import Trade
- Procedure of Import Trade
- Entrepot Trade
- Comparison of Different Types of Retailers and Trade Practices
Small Scale Industry and Business
Forms of Business Organisation - 1
- Private Sector Organisations
- Sole Trading Concern
- Partnership Firm
- Types of Partners
- Types of Partnerships Firms
- Hindu Undivided Family Business Or Joint Hindu Family Business
- Co-operative Society
- Types of Cooperative Societies
- Joint Stock Company
- Amul: A Successful Co-operative Movement in India
- Private Limited Company
- Public Limited Company
- Comparison of Different Forms of Business Organization
Forms of Business Organisation - 2
Institutes Supporting Business
Business Environment
- Concept of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- Internal Factors
- External Factors> Natural Environment
- External Factors> Social Environment
- External Factors> Political Environment
- External Factors> Economic Environment
- External Factors> Technological Environment
- External Factors> Legal Environment
- New Economic Policy and Business
- Liberalisation
- Privatisation
- Globalisation
- Impact of New Economic Policy on Business
Introduction to Management
- Introduction
- Definition: Chain Store
- Features
- Real-Life Aplication
- Key Point Summary
Maharashtra State Board: Class 11
Introduction
Chain stores are retail shops owned and operated by a single business organisation that has many branches in different locations.
- These branches look alike inside and outside, with uniform design, staff uniforms, and pricing strategies, all controlled centrally.
- This system enables chain stores to consistently serve customers across multiple locations.
Maharashtra State Board: Class 11
Definition: Chain Store
- According to James Stephenson, “A Chain store shops consists of a number of similar shops owned by a single business firm.”
- According to Clark and Clark:
“Chain stores system consists of a number of retail store, which sell similar products are centrally owned and operated under one management.”
Maharashtra State Board: Class 11
Features

Maharashtra State Board: Class 11
Real-Life Application
- In India: Bata Stores (footwear), Raymond Stores (apparel), Vijay Sales, and Croma (electronics).
- International Examples: Walmart, Tesco, McDonald's.
Maharashtra State Board: Class 11
Key Point Summary
- Chain stores operate many identical shops under one management.
- They ensure uniform prices, appearance, and product quality.
- Centralized bulk purchasing helps reduce costs.
- Require a large investment and extensive management systems.
- Serve customers consistently across a wide range of locations.
