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Question
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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Solution
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- Mr. Ashok can file his official complaint with the District Consumer Disputes Redressal Commission.
RELATED QUESTIONS
When do we observe World Consumer Rights Day?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Find the odd one.
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Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
Under which right will Mr. Mohit get a compensation for a faulty product?
State any four rights of the consumer.
Which of the following is NOT considered as a Consumer Right?
The consumer has the right to get compensation against unfair trade practices under ______.
The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life. Which right is being discussed here?
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to ______.
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
