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Question
“Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests”. This right of a consumer is termed as a right to be ______.
Options
Informed
Heard
Safety
Educated
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Solution
“Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests”. This right of a consumer is termed as a right to be heard.
Explanation:
The consumer has a right to register his dissatisfaction and get his complaint heard at the appropriate forums. This right includes the right to make a protest. The above three rights are meaningless without the right to be heard. Therefore, grievances and claims of consumers must be heard and considered.
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RELATED QUESTIONS
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
State any four rights of the consumer.
What is Right to Represent?
Justify the following statement.
Consumers are protected with various rights.
The final aim of modern marketing is ______.
Explain the rights of the consumers.
Explain the rights of the consumers.
Under which right will Mr. Mohit get a compensation for a faulty product?
The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life. Which right is being discussed here?
______ is a consumer right.
