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प्रश्न
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be ______.
विकल्प
Informed
Heard
Safety
Educated
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उत्तर
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be heard.
Explanation:
The consumer has a right to register his dissatisfaction and get his complaint heard at appropriate forums. This right includes the right to make protest. The above three rights are meaningless without the right to be heard. Therefore, grievances and claims of consumers must be heard and considered.
APPEARS IN
संबंधित प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Write a short note on Right to be informed.
Explain the rights of the consumers.
Explain the following term/concept:
Right to choose
Explain the rights of the consumers.
State any four rights of the consumer.
Which of the following is not a 'right' according to Consumer Protection Act?
Which of the following are not the 'rights' according to Consumer Protection Act?
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
