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Question
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
Options
Right to safety
Right to be informed
Right consumer education
Right to seek redressal
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Solution
Right to seek redressal
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RELATED QUESTIONS
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
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- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
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Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
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