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प्रश्न
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
पर्याय
Right to safety
Right to be informed
Right consumer education
Right to seek redressal
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उत्तर
Right to seek redressal
Explanation:
Maya’s machine failed after two weeks, and the company ignored her complaint, denying a remedy. The Right to Seek Redressal guarantees repair, replacement, refund or compensation for defective goods.
संबंधित प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Find the odd one.
Who is consumer?
Which of the following is not an organisation working for consumer protection?
Which of the following are the two rights of a consumer according to the Consumer protection Act?
Consumers have the right to be protected against the marketing of goods which are hazardous to life and property and to register his dissatisfaction. Which two rights are being discussed here?
The Right to Safety provides protection from goods and services that can harm:
For ensuring safe quality while using electrical appliances, consumers should use appliances bearing which mark?
Goods that are falsely claimed as genuine are known as:
A trade practice that manipulates price or supply and puts an unjustified cost on the consumer is called:
