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प्रश्न
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
पर्याय
Right to safety
Right to be informed
Right consumer education
Right to seek redressal
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उत्तर
Right to seek redressal
Explanation:
Maya’s machine failed after two weeks, and the company ignored her complaint, denying a remedy. The Right to Seek Redressal guarantees repair, replacement, refund or compensation for defective goods.
संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
What is Right to Represent?
What are the rights of consumers according to John F. Kennedy?
Explain the rights of the consumers.
Explain the following term/concept:
Right to choose
Explain the rights of the consumers.
Consumers have the right to be protected against the marketing of goods which are hazardous to life and property and to register his dissatisfaction. Which two rights are being discussed here?
What are the objectives of Consumer Protection Act?
How are unfair trade practices regulated under the Consumer Protection Act?
