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प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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उत्तर
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- Mr. Ashok can file his official complaint with the District Consumer Disputes Redressal Commission.
संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
The final aim of modern marketing is ______.
_______ is the king of modern marketing.
Write a short note on Right to be informed.
What are the rights of consumers according to John F. Kennedy?
What are the rights of consumers?
Explain the rights of the consumers.
State any four rights of the consumer.
Which of the following is NOT considered as a Consumer Right?
“Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests”. This right of a consumer is termed as a right to be ______.
Which of the following is a right of a consumer according to the Act?
A misleading label on a product is a violation of which consumer right?
______ is a consumer right.
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
How are unfair trade practices regulated under the Consumer Protection Act?
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
Explain any five rights of consumers.
