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प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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उत्तर
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- According to the Right to be Heard, Mr. Ashok can complain at a local consumer court or consumer protection forum. These bodies are established to address consumer rights and unfair trade practices grievances. Mr. Ashok can also file an online complaint to the trader through the portal or mobile applications and the appropriate consumer commission or forum.
संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Give one word/phrase/term for the following sentence.
The right of the consumer which is about safety and protection to his life and health.
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Which of the following is not a consumer right summed up by John F. Kennedy ______.
Write a short note on Right to be informed.
What are the rights of consumers according to John F. Kennedy?
What do you understand about the” Right to protection of health and safety”.
Explain the rights of the consumers.
Explain the rights of the consumers.
Under which right will Mr. Mohit get a compensation for a faulty product?
State any four rights of the consumer.
State any four rights of the consumer.
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
Which of the following is not an organisation working for consumer protection?
When consumer has freedom to select a particular product out of many products, which "Right'' is applicable according to Consumer Protection Act?
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to ______.
Which of the following are the two rights of a consumer according to the Consumer protection Act?
Consumers have the right to be protected against the marketing of goods which are hazardous to life and property and to register his dissatisfaction. Which two rights are being discussed here?
What are the objects of Consumer Protection Act?
