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प्रश्न
Write a short note on Right to be informed.
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उत्तर १
Consumers should be given all the relevant facts about the product. This implies that the manufacturer and the dealer are expected to disclose all the material facts relevant to and relating to the product.
उत्तर २
The consumer has the right to be informed about the quantity, quality, potency, purity, standard and price of the goods that he wishes to purchase. It is the responsibility of the distributor and manufacturer to give complete information about ingredients, date of manufacture, technical specifications, precautions, if any, to be taken in the use and maintenance of the product, etc. This right is meant to protect the consumer from deceptive advertising, misleading labelling and warranties, etc.
संबंधित प्रश्न
The seller has to recognize the rights of the Consumer.
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
The final aim of modern marketing is ______.
Which of the following is not a consumer right summed up by John F. Kennedy ______.
Explain the rights of the consumers.
Explain the rights of the consumers.
State any four rights of the consumer.
State any four rights of the consumer.
Which of the following is NOT considered as a Consumer Right?
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be ______.
Which of the following is not a 'right' according to Consumer Protection Act?
______ is a consumer right.
The Consumer Protection Act 2019 ensures the following as rights which every consumer in India should possess?
What are the objects of Consumer Protection Act?
How unfair trade practices regulated under the Consumer Protection Act?
Explain any five rights of consumers.
