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प्रश्न
What do you understand by “Right to redressal”.
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उत्तर
The complaints and protests are not just to be heard: but the aggrieved party is to be granted compensation within a reasonable time period. There should be a prompt settlement of complaints and claims lodged by the aggrieved customers.
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संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
The seller has to recognize the rights of the Consumer.
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Which of the following is not a consumer right summed up by John F. Kennedy ______.
What do you understand about the “Right to Safety”?
What are the rights of consumers according to John F. Kennedy?
Explain the following term/concept:
Right to choose
State any four rights of the consumer.
A misleading label on a product is a violation of which consumer right?
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to ______.
