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प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Explain the following rights of consumers:
Right to consumer education
Explain the Right to Consumer Education.
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उत्तर
- The right to consumer education ensures that individuals are informed about their consumer rights, available remedies for their issues, and gain the necessary knowledge, skills, and product-related information. This right plays a key role in promoting awareness among consumers.
- Consumer education helps people make informed decisions when choosing goods and services while also safeguarding their rights and interests against dishonest business practices. Because of its importance, educating consumers has become a major focus. The government, media, and various NGOs promote this through initiatives like the “Jaago Grahak Jaago” campaign, aimed at spreading awareness and educating the public.
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संबंधित प्रश्न
Answer in one sentence.
What information one should check before buying a product?
When do we observe World Consumer Rights Day?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Find the odd one.
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