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महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

Explain the following term/concept: Right to choose

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प्रश्न

Explain the following term/concept:

Right to choose

स्पष्ट करा
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उत्तर

The choices available to Indian consumers across the basket of goods and services have multiplied, like telecommunications, travel and tourism, banking, electronics, fast-moving consumer goods (FMCG), etc. According to this right, consumers should be given full freedom to select an article as per their requirements, liking and purchasing capacity. The right to choose is related to the concept of a free market economy. As per this right, the seller cannot compel the consumer to buy a particular product and hence monopoly is prevented.

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2023-2024 (March) Official

संबंधित प्रश्‍न

When do we observe World Consumer Rights Day?


Study the following case/situation and express your opinion.

Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.

In the above case,

i) Suggest suitable redressal machinery to protect her right.

ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?

iii) What was the negligence of Mrs. Meera while buying the washing machine?


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