Question

What are the rights of consumers?

Answer 1

As a consumer, everyone should know the basic rights as well as the counts and procedures to be followed.
The rights of consumers as per the Consumer Protection Act are given below:

• Right to Protection of Health and Right of Safety: There may be products that cause physical danger to consumers' health, lives, and property. The health hazards which are likely to arise have to be eradicated or reduced altogether.
• Right to be Informed: Consumers should be given all the relevant facts about the products. The manufacturer and the dealer should disclose all the material facts relating to the product.
• Right to choose: Consumer satisfaction can be increased by giving the consumer the widest choice. From the widest range of products in quality and brand as well as price, the consumer can choose the goods.
• Right to be Heard: Consumers have every right to ventilate and register the dissatisfaction, disagreements and get the complaint heard and aired.
• Right to Seek Redressal: The aggrieved party is to be granted compensation within a reasonable time.
• Right to Consumer Education: The consumer has a right to acquire knowledge and stay well-informed all through his life.