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प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Explain the following rights of consumers:
Right to consumer education
Explain the Right to Consumer Education.
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उत्तर
- The right to consumer education ensures that individuals are informed about their consumer rights, available remedies for their issues, and gain the necessary knowledge, skills, and product-related information. This right plays a key role in promoting awareness among consumers.
- Consumer education helps people make informed decisions when choosing goods and services while also safeguarding their rights and interests against dishonest business practices. Because of its importance, educating consumers has become a major focus. The government, media, and various NGOs promote this through initiatives like the “Jaago Grahak Jaago” campaign, aimed at spreading awareness and educating the public.
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संबंधित प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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