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प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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उत्तर
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- Mr. Ashok can file his official complaint with the District Consumer Disputes Redressal Commission.
संबंधित प्रश्न
Give one word/phrase/term for the following sentence.
The right of the consumer which is about safety and protection to his life and health.
The seller has to recognize the rights of the Consumer.
State any four rights of the consumer.
Find the odd one.
Write a short note on Right to be informed.
Who is consumer?
Explain the rights of the consumers.
State any four rights of the consumer.
State any four rights of the consumer.
Which of the following is NOT considered as a Consumer Right?
Which of the following is not an organisation working for consumer protection?
When consumer has freedom to select a particular product out of many products, which “Right” is applicable according to Consumer Protection Act?
Which of the following is a right of a consumer according to the Act?
Which of the following is not a ‘right’ according to Consumer Protection Act?
The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life. Which right is being discussed here?
Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
Consumers have the right to be protected against the marketing of goods which are hazardous to life and property and to register his dissatisfaction. Which two rights are being discussed here?
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
How are unfair trade practices regulated under the Consumer Protection Act?
