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प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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उत्तर
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- According to the Right to be Heard, Mr. Ashok can complain at a local consumer court or consumer protection forum. These bodies are established to address consumer rights and unfair trade practices grievances. Mr. Ashok can also file an online complaint to the trader through the portal or mobile applications and the appropriate consumer commission or forum.
संबंधित प्रश्न
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
Justify the following statement.
Consumers are protected with various rights.
Which of the following is not a consumer right summed up by John F. Kennedy ______.
Which is the supreme objective of a business?
What do you understand about the” Right to protection of health and safety”.
Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
State any four rights of the consumer.
Which of the following is NOT considered as a Consumer Right?
Which of the following is not an organisation working for consumer protection?
A misleading label on a product is a violation of which consumer right?
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to ______.
Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
The Consumer Protection Act 2019 ensures the following as rights which every consumer in India should possess?
What are the objects of Consumer Protection Act?
Explain any five rights of consumers.
