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प्रश्न
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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उत्तर
- Mr. Ashok's right to choose and right to redress have been violated, as he was forced into buying an unsuitable product and denied a replacement.
- Mr. Ashok is both a buyer and an end user; He is a buyer. He purchased the shoes and is an end user because he intends to use the shoes himself.
- Mr. Ashok can file his official complaint with the District Consumer Disputes Redressal Commission.
संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to consumer education
Give one word/phrase/term for the following sentence.
The right of the consumer which is about safety and protection to his life and health.
State any four rights of the consumer.
What is Right to Represent?
The final aim of modern marketing is ______.
What are the rights of consumers according to John F. Kennedy?
What do you understand about the” Right to protection of health and safety”.
Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
Explain the rights of the consumers.
Under which right will Mr. Mohit get a compensation for a faulty product?
The consumer has the right to get compensation against unfair trade practices under ______.
Which of the following is the most suited statement related to the right to seek redressal?
“Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests”. This right of a consumer is termed as a right to be ______.
A misleading label on a product is a violation of which consumer right?
The consumer has the right to be protected against the marketing of goods which are hazardous to life and property. This comes under the Right to ______.
The Right to be Assured gives consumers the freedom to choose from many products at:
The Right to Seek Redressal provides consumers relief against:
