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प्रश्न
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
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उत्तर
- The right to information is represented in above example. According to this right, consumer should be provided with adequate information about all aspects of goods and services.
- In this case, aggrieved consumer can approach Consumer Redressal Forums at the district, state and national level depending on the value of goods and claim for compensation. We do not know the quantity of tined food purchased. Hence, it is difficult to estimate whether the consumer will seek redressal at district, state or national level.
- It is the Consumer Protection Act, 2019 that has established three tier quasi-judicial machinery for resolving disputes and has provided consumers with various rights.
संबंधित प्रश्न
Give one word/phrase/term for the following sentence.
The right of the consumer which is about safety and protection to his life and health.
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Find the odd one.
Justify the following statement.
Consumers are protected with various rights.
The final aim of modern marketing is ______.
_______ is the king of modern marketing.
Which of the following is not a consumer right summed up by John F. Kennedy ______.
Write a short note on Right to be informed.
What do you understand about the “Right to Safety”?
Which is the supreme objective of a business?
Explain the rights of the consumers.
Maya had purchased a washing machine, which stopped working after two weeks. She asked for a replacement, but nothing was done. ‘Which Consumer Right is being violated in this case?
The consumer has the right to get compensation against unfair trade practices under ______.
Which of the following is most suited statement related to right to seek redressal?
The consumer has a right to know and be protected against goods and services which are hazardous to life and health. The two rights being discussed here are ______.
The Consumer Protection Act 2019 ensures the following as rights which every consumer in India should possess?
There are various risks involved in the consumption and use of products, such as food, drugs, toys, electrical appliances, etc. The consumers have the right to get protection against such risks. In light with this statement explain the right to safety.
