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प्रश्न
What are the rights of consumers according to John F. Kennedy?
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उत्तर
The former president of the U.S.A Mr. John F. Kennedy defined basic consumer rights as “The Right of Safety“ the Right to be informed, the Right to choose, and the Right to be heard.”
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संबंधित प्रश्न
Give one word/phrase/term for the following sentence.
The right of the consumer which is about safety and protection to his life and health.
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
Study the following case/situation and express your opinion.
Mrs. Meera a resident of Nagpur District bought a washing machine worth Rs. 50,000 without cash memo with a warranty period of 2 years. After 1.5 years she noticed some defect and asked the company to repair or replace it. The company did not accept her complaint despite the defective product.
In the above case,
i) Suggest suitable redressal machinery to protect her right.
ii) If she is not satisfied with the decision given by redressal machinery, where should she appeal?
iii) What was the negligence of Mrs. Meera while buying the washing machine?
Explain the rights of the consumers.
Who is consumer?
Which of the following is NOT considered as a Consumer Right?
"Consumer has the right to present before the appropriate forum or authorities all those matters which affect his interests". This right of a consumer is termed as a right to be ______.
A misleading label on a product is a violation of which consumer right?
Which consumer right allows the consumer to register his/her dissatisfaction at appropriate forums?
Which of the following are the two rights of a consumer according to the Consumer protection Act?
