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Question
What are the rights of consumers according to John F. Kennedy?
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Solution
The former president of the U.S.A Mr. John F. Kennedy defined basic consumer rights as “The Right of Safety“ the Right to be informed, the Right to choose, and the Right to be heard.”
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RELATED QUESTIONS
Study the following case/situation and express your opinion.
Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
In the above case,
- Which right has been violated?
- Is Ashok a buyer or end user?
- Where can Mr. Ashok file his complaint?
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