C. B. Gupta solutions for कमर्शियल ॲप्लीकेशन [इंग्रजी] इयत्ता ९ आयसीएसई chapter 9 - Ways of Communicating [Latest edition]

In schools and colleges, a bell is used to inform teachers and students about the beginning of a period and end of the previous period. This the popular method of ______ communication.

Audio − visual communication combines both sound and sight means. Which of the following is not Audio Visual Communication.

When the message is confidential, which one methods is desirable?

Analyse the primary benefit of using such a visual.

Method of communication used by salesman, businessman and managers to boost their work is ______.

A conference is a kind of meeting in which people exchange views and talk together. They can pick up valuable tips from other’s experience.

A company shares its quarterly performance review through an infographic sent via email. What is the main purpose of using an infographic in this scenario?

Which method of communication is the most suitable in case of emergency?

Which of the given methods of communication is most suitable when the message is brief and needs to transmit quickly?

News bulletins is widely used for communication in the world today. This is a method of ______ communication.

The parts of body movement with spoken words give a precise meaning. It is: 

Folding your arms and looking away, in body language, can be interpreted as ______.

“A picture is worth 10,000 words” is very true. Therefore visual communications are used as ______.

Fidgeting and doodling, in body language, can be interpreted as ______.

While body movements are silent dimensions of non-verbal communication, paralanguage are verbalised dimensions. It is: 

Which method of communication is most suitable for announcing a sudden fire evacuation in a multi-story office building?

During a video interview, a candidate maintains a strong posture, makes consistent eye contact, and uses a calm tone. However, their slow speech rate affects the clarity of their responses. Which area of communication needs improvement?

What can be inferred when a manager sits at the edge of their seat during a meeting?

The clarity of a message in written communication solely depends on the writer’s ability to draft concise sentences.

A speaker presents a keynote address at a conference and adjusts their body language to connect with the audience. What combination of communication methods is the speaker using?

In a job interview, which form of communication is used when the interviewer assesses the candidate’s confidence through their posture and eye contact?

In situations of conflict, non-verbal communication, such as body posture and eye contact, is more critical than verbal communication.

A teacher uses graphs and charts during a lecture. What is the main benefit of this form of communication?

A CEO sends a video message to employees explaining company policies. What type of communication is being used?

Feedback in communication ensures that all barriers, such as noise or misinterpretation, are eliminated. 

A manager conducts an in-person meeting where team members can clarify their doubts and provide suggestions. What is the primary advantage of this form of communication?

During an international webinar, the speaker uses idioms and jargon unfamiliar to a global audience, causing confusion. How could the speaker improve the effectiveness of their communication?

Statement I: Spoken communication cannot be used as legal document.

Statement II: There is possibility of rumours in spoken communication.

During a negotiation, a buyer remains silent but frequently nods and maintains direct eye contact with the seller. The seller interprets this as agreement and closes the deal. Non-verbal communication can sometimes be misinterpreted even in direct interactions.

What is visual communication?

What is paralanguage?

Define aural communication.

What types of communication methods are being used in the image, where a person is presenting data to a group in a meeting?

How does the physical distance between two people during a conversation affect the meaning of their interaction?

A manager frequently relies on oral communication to deliver instructions to the team, but team members often forget key details. What are the limitations of oral communication in this scenario?

Discuss the advantages of written communication.

Explain the disadvantages of written communication.

Explain merits of oral communication.

Write the disadvantages of oral communication.

Why are visuals like charts or graphs often more effective than words in presentation?

“Written messages need to be more precise.” Comment.

“Spoken communication permits immediate feedback.” Do you agree? Give reasons in support of your answer.

“Body postures convey specific meanings in communication.” Justify this statement for and give a reason.

“Body postures convey specific meanings in communication.” Justify this statement against and give a reason.

Distinguish between verbal and non-verbal communication.

During a conflict, one party maintains a calm tone but uses defensive body language, such as crossing their arms. How does this contradiction between verbal and non-verbal communication affect the resolution process?

Visit a large commercial organisation. Find out the relative focus it gives on:

1. verbal and non-verbal communication. 
2. oral and written communication. 

Know the views of a few employees regarding different modes of communication.

Explain in brief the internal communication.

What is Gestural communication?

Explain face-to-face communication.

A company uses a video with subtitles and infographics to communicate its annual performance to employees. How does this choice of communication method improve accessibility and engagement?

A salesperson relies on technical jargon during a product pitch to a non-technical audience. How could this approach affect the audience's perception of the product and the salesperson?