Question

A manager frequently relies on oral communication to deliver instructions to the team, but team members often forget key details. What are the limitations of oral communication in this scenario?

Answer 1

In this scenario, the limitations of oral communication are as follows:

1. Oral instructions leave no written proof, so team members cannot refer back to them later, leading to confusion.
2. Since oral communication depends only on listening, employees often forget key details after the conversation.
3. Tone, speed, accent, or unclear expression may cause misinterpretation of instructions.
4. When instructions are long or complicated, it is difficult for listeners to retain everything correctly.
5. Without written evidence, it becomes difficult to assume responsibility if mistakes or errors occur.