C. B. Gupta solutions for कमर्शियल ॲप्लीकेशन [इंग्रजी] इयत्ता ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation [Latest edition]

Departmentation is the process of grouping tasks into jobs:

Departments are necessary and important in a firm because:

The main functions of marketing and sales department in a large firm are:

Which of the following is not a function of the Finance and Accounts department?

Statement I: The department analyses different sources of required manpower and stimulates people to apply for jobs in the organisation.

Statement II: The above statement is a function of Human Resource Development.

An employee reports a safety hazard in the production line, which could lead to accidents.

What should the Human Resources and Production Departments do?

Which of the following is a function of works department?

Which of the following is not a function of Purchasing Department?

Statement I: General Administration and Legal Department maintains coordination between different departments. 

Statement II: General Administration and Legal Department is not responsible for information needed by various departments.

Statement I: The purchase department always maintains a list of approved suppliers.

Statement II: The purchase department maintains proper records of all purchases.

General Office Functions does not consist of ______.

Which of the following statements is wrong?

Statement I: The Human Resources Department arranges medical and insurance facilities, as well as safety programmes.

Statement II: The Human Resource Department maintains attendance and other records of employees.

What would be the most effective response if the Production Department reports repeated delays due to machinery breakdown?

If the Finance Department delays fund allocation, the Production Department may fail to meet its production targets, affecting the Marketing Department’s ability to meet sales demands.

If the Marketing Department sets unrealistic sales targets, which department will face the most pressure to deliver?

A delay in raw material delivery risks halting production. What should the Production Department prioritize?

If the Production Department ignores quality control measures, what could be the consequence for the Marketing Department?

The Finance Department should conduct a risk analysis before approving funds for large-scale purchases to minimise financial losses.

How can the General Administration Department contribute to reducing conflicts between the Marketing and Production Departments?

A company can save costs by allowing the Purchasing Department to make procurement decisions without involving the Stores Department.

The Marketing Department discovers that customers expect faster delivery times, but current logistics can’t meet those expectations.

What competency should the Marketing Department demonstrate?

Define selling.

What is human resource planning?

Why is orientation important for new employees?

How does the production process transform raw materials into finished goods to meet consumer demands?

What is a production plan?

Why is production control essential for maintaining quality and meeting deadlines in manufacturing?

What is plant layout?

What is storage?

Define general administration.

“Ensuring compliance with regulations is the sole responsibility of the Legal Department.” Justify this statement for or against.

What is Marketing?

Distinguish between marketing and selling.

What do you understand by Human Resources Management?

How does effective placement of employees contribute to the overall productivity of an organisation?

What do you understand by Production Management?

Explain the procedure involved in purchase of materials and goods.

Discuss the functions of the Purchasing Department.

Discuss the functions of the Stores Department.

“General Administration Department serves as an information centre.” Comment.

Explain the functions of the Human Resources Department in a large business firm.

Evaluate the importance of human resource planning in addressing the challenges of workforce shortages during peak business seasons.

How would you use marketing research to launch a new product in a highly competitive market? Provide examples.

Visit a large manufacturing enterprise. Contact its general manager. Collect information about the various departments and their functions. Find out interdependence between the departments and how cooperation and coordination are achieved between them.

What is meant by the term ‘organisation’?

What is a department?

State the objectives of departmentation.

Enumerate the various methods of creating departments in a commercial organisation.

Differentiate between the traditional concept of marketing and the modern concept of marketing.

Discuss the marketing functions.

Why is it crucial for the Marketing and Sales Department to collaborate with the Production Department during a product launch?

Explain the functions of finance and accounts department.

Explain in brief the functions of the Human Resources Department in a commercial organisation. 

Discuss the functions of general administration and legal department.

Explain the functions of production department.

With the help of an example explain the cross-linkages between different departments of a commercial organisation.

State whether the following statement are True or False:

Product planning is a function of the Production Department.

State whether the following statement are True or False:

Investment of funds is done by the Purchase Department.

State whether the following statement are True or False:

Wages and salaries are determined by the Finance and Accounts Department.

Name the department in which the following function is performed:

Advertising

Name the department in which the following function is performed:

Raising loans from banks

Name the department in which the following function is performed:

Evaluating performance of employees

Name the department in which the following function is performed:

Research and development

Name the department in which the following function is performed:

Supplier relations

Name the department in which the following function is performed:

Dealing with tax cases

Explain the need and purpose of business finance.

Sales have dropped due to poor after-sales service. Analyse how the Marketing and Customer Service teams can improve customer satisfaction and rebuild trust.

“Quality Control measures can completely eliminate defects in production.” Evaluate this statement and discuss how Quality Control can work with Production to minimize defects effectively.