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Chapters
2: Ownership Structures - Sole Proprietorship and Joint Hindu Family Business
3: Ownership Structures - Partnership
4: Ownership Structures - Joint Stock Company
5: Ownership Structures - Cooperative Society
6: Public Sector Enterprises
▶ 7: Functioning of a Commercial Organisation
8: Communication in a Commercial Organisation
9: Ways of Communicating
10: Tools of Communication
11: Nature and Terminology of Accounting
12: Accounting Records
13: Natural Resources
14: Depletion of Resources
15: Practices for Conservation of Resources
16: Industrial Pollution and Degradation of Environment
![C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation - Shaalaa.com](/images/commercial-applications-english-class-9-icse_6:a8c313becfb946c8815ff7559b43feac.jpg)
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Solutions for Chapter 7: Functioning of a Commercial Organisation
Below listed, you can find solutions for Chapter 7 of CISCE C. B. Gupta for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई.
C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई 7 Functioning of a Commercial Organisation EXERCISES [Pages 88 - 91]
Objective Type Questions:
Departmentation is the process of grouping tasks into jobs:
combining of jobs into work groups.
combining of groups into departments.
both combining of jobs into work groups and combining of groups into departments.
none of these.
Departments are necessary and important in a firm because:
Each department performs one type of work in which its employees are trained and experienced.
Departments work to destroy the business organisation.
The people working in a department clearly know their roles and responsibilities.
Both each department performs one type of work in which its employees are trained and experienced and the people working in a department clearly know their roles and responsibilities.
The main functions of marketing and sales department in a large firm are:
to assess the total demand and the strength of competitors.
to determine most appropriate method of selling.
to formulate policies relating to price, discounts, credits etc.
all of these
Which of the following is not a function of the Finance and Accounts department?
Financial Planning
Deprivation of Funds
Investment of Funds
Dividend Policy
Statement I: The department analyses different sources of required manpower and stimulates people to apply for jobs in the organisation.
Statement II: The above statement is a function of Human Resource Development.
Both I and II are correct
Both I and II are wrong
Only I is wrong
Only I is correct
An employee reports a safety hazard in the production line, which could lead to accidents.
What should the Human Resources and Production Departments do?
Temporarily close the production line for safety inspections.
Train employees on handling safety hazards and repair the issue.
Ignore the issue unless it leads to an actual accident.
Replace the employee reporting the hazard.
Which of the following is a function of works department?
Designing the Product
Records and Research
Industrial Relations
Employee Benefits and Services
Which of the following is not a function of Purchasing Department?
Preparing Purchase Budget
Placing Purchase Order
Production Planning
Determining Sources of Supply
Statement I: General Administration and Legal Department maintains coordination between different departments.
Statement II: General Administration and Legal Department is not responsible for information needed by various departments.
Only I is correct
Only II is correct
Both I and II are correct
Both I and II are wrong
Statement I: The purchase department always maintains a list of approved suppliers.
Statement II: The purchase department maintains proper records of all purchases.
Only I is correct
Only II is correct
Both I and II are correct
Both I and II are wrong
General Office Functions does not consist of ______.
Receiving, recording, compiling and supplying information.
Arrangement of telephones, teleprinters, fax etc.
Controlling all other departments
Control of stationery and office forms.
Which of the following statements is wrong?
Different departments are interrelated and interdependent.
The activities of every department support all other departments.
Departments function independently and are not related to one another.
Human Resource Department performs all the tasks concerned with employees of the firm.
Statement I: The Human Resources Department arranges medical and insurance facilities, as well as safety programmes.
Statement II: The Human Resource Department maintains attendance and other records of employees.
Only I is correct.
Only II is correct.
Both I and II are correct.
Both I and II are wrong.
What would be the most effective response if the Production Department reports repeated delays due to machinery breakdown?
Increasing raw material supply.
Introducing quality control measures.
Allocating a higher budget for repairs and maintenance.
Shifting responsibilities to the Marketing Department.
If the Finance Department delays fund allocation, the Production Department may fail to meet its production targets, affecting the Marketing Department’s ability to meet sales demands.
True
False
If the Marketing Department sets unrealistic sales targets, which department will face the most pressure to deliver?
Purchasing Department
Production Department
General Administration Department
Finance Department
A delay in raw material delivery risks halting production. What should the Production Department prioritize?
Postpone all current projects.
Use existing inventory to continue operations temporarily.
Cancel agreements with the current supplier.
Switch to alternative product lines immediately.
If the Production Department ignores quality control measures, what could be the consequence for the Marketing Department?
Increased demand for employee recruitment.
Difficulty in building customer trust and satisfaction.
Inefficiency in managing stock records.
Higher cost of raw materials.
The Finance Department should conduct a risk analysis before approving funds for large-scale purchases to minimise financial losses.
True
False
How can the General Administration Department contribute to reducing conflicts between the Marketing and Production Departments?
By drafting legal contracts.
By facilitating effective communication and coordination.
By implementing stricter quality control measures.
By reallocating financial resources.
A company can save costs by allowing the Purchasing Department to make procurement decisions without involving the Stores Department.
True
False
The Marketing Department discovers that customers expect faster delivery times, but current logistics can’t meet those expectations.
What competency should the Marketing Department demonstrate?
Coordinate with Logistics to improve delivery speed.
Adjust marketing campaigns to downplay delivery times.
Reduce marketing efforts to avoid overpromising.
Penalize logistics providers for delays.
Short Answer Questions
Define selling.
What is human resource planning?
Why is orientation important for new employees?
How does the production process transform raw materials into finished goods to meet consumer demands?
What is a production plan?
Why is production control essential for maintaining quality and meeting deadlines in manufacturing?
What is plant layout?
What is storage?
Define general administration.
“Ensuring compliance with regulations is the sole responsibility of the Legal Department.” Justify this statement for or against.
Long Answer Questions
What is Marketing?
Distinguish between marketing and selling.
What do you understand by Human Resources Management?
How does effective placement of employees contribute to the overall productivity of an organisation?
What do you understand by Production Management?
Explain the procedure involved in purchase of materials and goods.
Discuss the functions of the Purchasing Department.
Discuss the functions of the Stores Department.
“General Administration Department serves as an information centre.” Comment.
Explain the functions of the Human Resources Department in a large business firm.
Evaluate the importance of human resource planning in addressing the challenges of workforce shortages during peak business seasons.
How would you use marketing research to launch a new product in a highly competitive market? Provide examples.
Visit a large manufacturing enterprise. Contact its general manager. Collect information about the various departments and their functions. Find out interdependence between the departments and how cooperation and coordination are achieved between them.
C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई 7 Functioning of a Commercial Organisation QUESTION BANK [Pages 91 - 94]
What is meant by the term ‘organisation’?
What is a department?
State the objectives of departmentation.
Enumerate the various methods of creating departments in a commercial organisation.
Differentiate between the traditional concept of marketing and the modern concept of marketing.
Discuss the marketing functions.
Why is it crucial for the Marketing and Sales Department to collaborate with the Production Department during a product launch?
Explain the functions of finance and accounts department.
Explain in brief the functions of the Human Resources Department in a commercial organisation.
Discuss the functions of general administration and legal department.
Explain the functions of production department.
With the help of an example explain the cross-linkages between different departments of a commercial organisation.
State whether the following statement are True or False:
Product planning is a function of the Production Department.
State whether the following statement are True or False:
Investment of funds is done by the Purchase Department.
State whether the following statement are True or False:
Wages and salaries are determined by the Finance and Accounts Department.
Name the department in which the following function is performed:
Advertising
Name the department in which the following function is performed:
Raising loans from banks
Name the department in which the following function is performed:
Evaluating performance of employees
Name the department in which the following function is performed:
Research and development
Name the department in which the following function is performed:
Supplier relations
Name the department in which the following function is performed:
Dealing with tax cases
Explain the need and purpose of business finance.
Sales have dropped due to poor after-sales service. Analyse how the Marketing and Customer Service teams can improve customer satisfaction and rebuild trust.
“Quality Control measures can completely eliminate defects in production.” Evaluate this statement and discuss how Quality Control can work with Production to minimize defects effectively.
Solutions for 7: Functioning of a Commercial Organisation
![C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation - Shaalaa.com](/images/commercial-applications-english-class-9-icse_6:a8c313becfb946c8815ff7559b43feac.jpg)
C. B. Gupta solutions for कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई chapter 7 - Functioning of a Commercial Organisation
Shaalaa.com has the CISCE Mathematics कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. C. B. Gupta solutions for Mathematics कमर्शियल ऐप्लिकेशन [अंग्रेजी] कक्षा ९ आयसीएसई CISCE 7 (Functioning of a Commercial Organisation) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.
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