Arts (English Medium) Class 12 - CBSE Important Questions

Identify the type of organization structure depicted in the above diagram:

An organization structure is deliberately designed by the top management to facilitate smooth functioning of the organisation. Which of the following is not a feature of such a structure?

1. Identify and state the type of organisation formed by the employees of 'taty Software Ltd.
2. Also, state any two advantages and two limitations of the type of organisation identified in (i) above.

Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees. Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.

Bhagwati Enterprises is a company engaged in the marketing of air-conditioners of a famous brand. The company has a functional structure with four main functions Purchase, Sales, Finance and Staffing. As the demand for the product grew, the company decided to recruit more employees.

Identify the concept which will help the Human Resource Manager to find out the number and type of personnel available so that he could decide and recruit the required number of persons for each department.

Vegatech Enterprises was a company manufacturing refrigerators. The company had a functional structure with four main functions -Production, Marketing, Finance and Human Resource. As the demand for the products grew, the company decided to hire more employees.

Identify the concept which will help the Human Resource Manager in identifying the types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives

The workers of 'Gargya Ltd.' are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.

Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently. Also, state any three benefits that the workers will derive by the decision of the supervisor.

The workers of ‘Swastik Ltd.’ are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.

Also, state any three benefits that the workers will derive by the decision of the supervisor

'Providing the social security and welfare of employees' is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

‘Maintaining labour relations and union-management relations’ is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

'Estimating manpower requirements is not merely knowing how many persons we need.' What else is needed while estimating manpower requirements? State any two points.

Identify and state the step in the process of staffing that creates a pool of prospective job seekers for vacancies in the organization.

The Human Resource Department of 'Oberoi's Airlines Pvt. Ltd.' has recently selected 11 pilots. The new pilots have to handle sophisticated equipment. For this, the Human Resource Manager wants to design an off-the-job training program that will help them to improve their performance on their jobs.

Identify and explain the method of training that can be used by the company in the given situation.

The activities whose outcome not only improves the job performance but also help individuals in the progress towards maturity and actualisation of their potential capacities is known as ______.

Ashutosh Goenka was working in 'Axe Ltd.', a company manufacturing air purifiers. He found that the profits had started declining from the last six months. Profit has an implication for the survival of the firm, so he analysed the business environment to find out the reasons for this decline.

1) Identify the level of management at which Ashutosh Goenka was working.

2) State three other function being performed by Ashutosh Goenka

Neeraj, a sales representative of 'Omida Ltd' has changed seven jobs in the last one year. He
is a hard-working person but is not a table to finalise deals with the customers due to his inadequate vocabulary and omission of needed words. Sometimes he uses wrong words
because of which intended meaning is not conveyed. All this created a misunderstanding
between him and his clients.

a. Identify the communication barrier discussed above.
b. State the category of this communication barrier.
c. Explain any other communication barrier of the same category

The workers of 'Vyam Ltd.' are unable to work on new and hi-tech machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor. The supervisor is overburdened with the frequent calls of workers. Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently? Also, state any three benefits that the workers will derive by the decision of the supervisor.

Jaideep recently joined as the Managing Director of 'Tivori Ltd.', an apparel designing company. He observed that the company had a number of experienced fashion designers on its payroll. They regularly offered useful suggestions which were neither appreciated nor rewarded by the company. Instead, the company outsourced its services to some renowned fashion designers and paid them a good compensation for their services. Because of this the employees felt disheartened and stopped giving useful suggestions

a. Identify the communication barrier discussed above.
b. State the category of this communication barrier.
c. Explain any other communication barrier of the same category.

Anjali had been working with 'Tata Enterprises' for the last ten years. She was famous for her dedication towards the work. When the Manager senior to her retired, all her colleagues thought that now Anjali would be promoted. But to everyone's surprise, the vacant post was filled by an outsider 'Miss Monika'. Anjali felt demoralised and her performance started declining. She would absent herself often and could not meet her targets.
Miss Monika was a good leader who would not only instruct her subordinates but also guide and inspire them. She noticed Anjali's behaviour and felt hat her performance could be improved. She started involving Anjali in decision-making issues related to the organisation and made her a part of a high-level joint management committee. Anjali was now punctual to the office and her performance started improving.

a. Identify the function of management being performed by Monika.
b. Name the elements of the above function of management which helped Monika to
improve Anjali's behaviour.
c. State any three features of the element identified in (b) above

KPM Ltd.’ is manufacturing bread and biscuits for many years. It has approximately 150 employees and most of them are not happy with the working environment. Because of this, the labour turnover rate is very high. Therefore the company appoints a new Human Resource Manager, Naveen, to analyse the situation. Naveen finds that there is no free flow of communication, and there is no suggestion box for the employees to voice their suggestions or grievances. The company rarely organises a social or cultural gathering, the employees just come, finish their work and leave the organisation.

a. Identify the communication barrier discussed above.
b. State the category of this communication barrier.
c. Explain any other communication barrier of the same category.