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Question
What is the rationale behind the enactment of the Consumer Protection Act 1986?
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Solution
The Consumer Protection Bill of 1986 intends to better protect customers' interests by establishing Consumer Councils and other agencies for the resolution of consumer complaints. The rationale for the enactment of the Consumer Protection Act in 1986:
- Shielding consumers from unethical practices such as unfair commercial practices, defective and contaminated products, and bad service.
- Recognising consumer rights such as the right to be informed, choose, seek a remedy, and be represented.
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