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प्रश्न
What is the rationale behind the enactment of the Consumer Protection Act 1986?
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उत्तर
The Consumer Protection Bill of 1986 intends to better protect customers' interests by establishing Consumer Councils and other agencies for the resolution of consumer complaints. The rationale for the enactment of the Consumer Protection Act in 1986:
- Shielding consumers from unethical practices such as unfair commercial practices, defective and contaminated products, and bad service.
- Recognising consumer rights such as the right to be informed, choose, seek a remedy, and be represented.
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संबंधित प्रश्न
Explain any three factors which gave birth to the 'Consumer Movement' in India.
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What legal measures were taken by the government to empower the consumers in India?
Mention some of the rights of consumers and write a few sentences on each.
By what means can the consumers express their solidarity?
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
COPRA applies only to goods.
Say true or false.
The consumer redressal process is very simple and quick.
Describe the importance of the 'Right to Information (RTI)' for consumers.
