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प्रश्न
Say true or false:
COPRA applies only to goods.
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उत्तर
This statement is false.
Explanation:
The Consumer Protection Act (COPRA) applies not only to goods but also to services. Thus, COPRA protects consumers of both goods and services, ensuring their rights to safety, information, choice, redressal, and being heard.
संबंधित प्रश्न
What factors gave birth to the consumer movement in India? Trace its evolution.
What is the rationale behind the enactment of Consumer Protection Act 1986?
What legal measures were taken by the government to empower the consumers in India?
By What Means Can the Consumers Express Their Solidarity?
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say true or false:
A consumer has the right to get compensation depending on the degree of the damage.
Answer the following question.
How can consumers use their 'Right to Seek Redressal'? Explain with example.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
