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प्रश्न
Answer the following question.
How can consumers use their 'Right to Seek Redressal'? Explain with example.
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उत्तर
It is defined a the right to seek compensation due to damage caused by unfair trade practices and exploitation. The compensation awarded depends on the degree of damage. Consumers have the right to get their claims settled in their favor in case of being cheated and exploited by the producers. Under the Consumer Protection Act 1986, a three-tier judicial system has been formed This act provides the establishment of consumer disputes redressal agencies at the district, state and national levels. Consumers can invoke their right to redressal and right to represent. We may give the example of a person who is dissatisfied with services provided by say MTNL, BSNL, or Airtel and thereafter files a case at the consumer court.
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संबंधित प्रश्न
What is meant by ‘transparency’?
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What factors gave birth to the consumer movement in India? Trace its evolution.
What is the rationale behind the enactment of the Consumer Protection Act 1986?
Say true or false:
COPRA applies only to goods.
Say true or false.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say true or false:
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say true or false.
The consumer redressal process is very simple and quick.
Describe the importance of the 'Right to Information (RTI)' for consumers.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
