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प्रश्न
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
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उत्तर
Under COPRA, the Indian govt. has set up consumer courts for the protection of consumers against exploitation by unfair and unethical trade practices by sellers, producers, and other service providers.
These courts have been set up at three levels,-Central, State, and District Levels.
i) Central consumer courts address and settle claims of Rs. 1 Crore and above.
ii) National consumer courts address and settle claims of 20 lakh and 1 crore.
iii) District consumer court address and settle claims below 1 Crore.
If a person still has his/her issue not resolved, he/she can appeal to a higher level of court. (appellate system)
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संबंधित प्रश्न
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What is meant by ‘transparency’?
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What is the rationale behind the enactment of Consumer Protection Act 1986?
Mention some of the rights of consumers and write a few sentences on each.
By What Means Can the Consumers Express Their Solidarity?
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
COPRA applies only to goods.
Say true or false:
The consumer redressal process is very simple and quick.
Say true or false:
A consumer has the right to get compensation depending on the degree of the damage.
