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प्रश्न
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
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उत्तर
Under COPRA, the Indian govt. has set up consumer courts for the protection of consumers against exploitation by unfair and unethical trade practices by sellers, producers, and other service providers.
These courts have been set up at three levels,-Central, State, and District Levels.
i) Central consumer courts address and settle claims of Rs. 1 Crore and above.
ii) National consumer courts address and settle claims of 20 lakh and 1 crore.
iii) District consumer court address and settle claims below 1 Crore.
If a person still has his/her issue not resolved, he/she can appeal to a higher level of court. (appellate system)
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संबंधित प्रश्न
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What factors gave birth to the consumer movement in India? Trace its evolution.
What legal measures were taken by the government to empower the consumers in India?
Mention some of the rights of consumers and write a few sentences on each.
By what means can the consumers express their solidarity?
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
COPRA applies only to goods.
Say true or false.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Describe the importance of the 'Right to Information (RTI)' for consumers.
