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प्रश्न
Say true or false:
COPRA applies only to goods.
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उत्तर
This statement is false.
Explanation:
The Consumer Protection Act (COPRA) applies not only to goods but also to services. Thus, COPRA protects consumers of both goods and services, ensuring their rights to safety, information, choice, redressal, and being heard.
संबंधित प्रश्न
What is meant by ‘transparency’?
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What legal measures were taken by the government to empower the consumers in India?
By what means can the consumers express their solidarity?
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say true or false:
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say true or false.
The consumer redressal process is very simple and quick.
Answer the following question.
How can consumers use their 'Right to Seek Redressal'? Explain with example.
Describe the importance of the 'Right to Information (RTI)' for consumers.
