Advertisements
Advertisements
प्रश्न
What is the rationale behind the enactment of the Consumer Protection Act 1986?
Advertisements
उत्तर
The Consumer Protection Bill of 1986 intends to better protect customers' interests by establishing Consumer Councils and other agencies for the resolution of consumer complaints. The rationale for the enactment of the Consumer Protection Act in 1986:
- Shielding consumers from unethical practices such as unfair commercial practices, defective and contaminated products, and bad service.
- Recognising consumer rights such as the right to be informed, choose, seek a remedy, and be represented.
APPEARS IN
संबंधित प्रश्न
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What is meant by ‘transparency’?
Mention some of the rights of consumers and write a few sentences on each.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
COPRA applies only to goods.
Say true or false.
India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say true or false:
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say true or false.
The consumer redressal process is very simple and quick.
Describe the importance of the 'Right to Information (RTI)' for consumers.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
