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Question
Say true or false:
India is one of the many countries in the world which has exclusive courts for consumer redressal.
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Solution
This statement is true.
Explanation:
India is one of the many countries that has established exclusive consumer courts to redress consumer grievances. Under the Consumer Protection Act, 1986, a three-tier quasi-judicial machinery is set up consisting of District Consumer Courts, State Consumer Commissions, and the National Consumer Commission to provide speedy, simple, and inexpensive justice to consumers.
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Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What is the rationale behind the enactment of Consumer Protection Act 1986?
What legal measures were taken by the government to empower the consumers in India?
By What Means Can the Consumers Express Their Solidarity?
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say true or false:
The consumer redressal process is very simple and quick.
Say true or false:
A consumer has the right to get compensation depending on the degree of the damage.
Describe the importance of the 'Right to Information (RTI)' for consumers.
