Advertisements
Advertisements
Question
Say true or false.
The consumer redressal process is very simple and quick.
Advertisements
Solution
This statement is false.
Explanation:
The consumer redressal process is neither simple nor quick. Although consumer commissions at the district, state, and national levels have been established to provide speedy and inexpensive resolution of consumer disputes, the process can still be complex and time-consuming. Cases are required to be disposed of within 90 days, but appeals and procedural requirements often extend the duration.
RELATED QUESTIONS
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What is meant by ‘transparency’?
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What factors gave birth to the consumer movement in India? Trace its evolution.
What legal measures were taken by the government to empower the consumers in India?
Mention some of the rights of consumers and write a few sentences on each.
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Answer the following question.
How can consumers use their 'Right to Seek Redressal'? Explain with example.
Analyze the importance of the three-tier judicial machinery under the Consumer Protection Act. (COPRA), 1986 for redressal of consumer disputes.
