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Question
Say true or false:
The consumer redressal process is very simple and quick.
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Solution
This statement is false.
Explanation:
The consumer redressal process is neither simple nor quick. Although consumer courts at the district, state, and national levels have been established to provide speedy and inexpensive resolution of consumer disputes, the process can still be complex and time-consuming. Cases are required to be disposed of within 90 days, but appeals and procedural requirements often extend the duration.
RELATED QUESTIONS
Explain any three factors which gave birth to the 'Consumer Movement' in India.
What is the rationale behind the enactment of Consumer Protection Act 1986?
Mention some of the rights of consumers and write a few sentences on each.
By What Means Can the Consumers Express Their Solidarity?
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
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| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
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| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
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COPRA applies only to goods.
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India is one of the many countries in the world which has exclusive courts for consumer redressal.
Say true or false:
A consumer has the right to get compensation depending on the degree of the damage.
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