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Question
Select the correct answer from the option given below and rewrite the statement.
_________ refers to use of minimum words.
Options
Courtesy
Conciseness
Correctness
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Solution
Conciseness refers to the use of minimum words.
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Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Write a word or a term or a phrase which can substitute the following statement:
Part of a letter which contains the name and address of the sender.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
A letter without date is incomplete and invalid.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Explain the following term/concept.
Communication.
Answer in brief:
Explain any four essentials of effective communication.
State any four essentials of a good business letter.
Justify the following statement:
Social media network is very useful to the business.
