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Questions
Explain the following term/concept.
Communication.
Explain the concept of communication.
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Solution
- The term ‘communication’ is derived from the Latin word ‘communis’, which means ‘common’. Accordingly, communication means sharing by all whatever is common. When one communicates with others, one tries to establish a sense of commonality with them. The term communication implies imparting or exchanging some information by speaking, writing, or by use of some other medium like telephone, e-mail, etc., between two or more persons.
- George R. Terry defines “communication as an exchange of facts, ideas, opinions, or emotions by two or more persons”. It is the process of transmitting and sharing ideas, opinions, facts, values, etc., from one person to another or from one organisation to another.
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Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
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Answer in brief:
Explain any four essentials of effective communication.
