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Question
Answer in brief:
Explain any four essentials of effective communication.
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Solution
Essentials of effective communication:
(1) Listening: Listening is an important aspect of effective communication. Listening means hearing and understanding carefully what other person is saying to you. Effective communication requires active listening. A person can respond correctly and appropriately if he understands the message of another person.
(2) Body language: Body language is a type of non-verbal communication in which physical behaviours, as opposed to words, are used to express or convey information. Effective communication is possible if body language helps to convey words and meaning. Facial expressions, body posture, gestures, eye movements, touch and use of space, etc. are the important factors of body language.
(3) Clear and Concise: Effective communication is possible if the message conveyed is clear, concise, and direct. Message to be conveyed should be brief and to the point. It should avoid any irrelevant details, roundabout sentences, redundant words, etc. To avoid any misunderstanding, confusion, or ambiguity message should be written with clarity of thought and languages. Sentences should be short and words should be simple and familiar.
(4) Personable: Effective communication requires the creation of a personal touch in communication. In face-to-face conversation or communication we have to use a friendly tone and ask personal questions. This will help to create a personal touch.
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