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Justify the following statement: A secretary should be courteous and have a pleasing personality. - Secretarial Practice

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Question

Justify the following statement:

A secretary should be courteous and have a pleasing personality.

Justify
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Solution

  1. A secretary should be courteous, as courtesy shows politeness, respect, and kindness.
  2. He has to deal with people of different temperaments in the staff and society.
  3. Courtesy helps in building goodwill and creating a positive impression of the employer and the organization.
  4. A pleasing personality reflects confidence, good manners, way of talking, and cooperative behavior.
  5. The secretary has to interact with directors, employees, shareholders, investors, government officials, and the public.
  6. A pleasant and impressive personality helps him handle people tactfully, complete work efficiently, and improve the image of the organization.
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Concepts of Secretary
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Chapter 1: Secretary - EXCERCISE [Page 15]

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RELATED QUESTIONS

Select the correct answer from the options given below and rewrite the statement. 
The word Secretary is derived from the Latin word __________ which means a confidential Writer.


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  Group ‘A’   Group ‘B’
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    7) Reveals information
    8) Appointed by co-operative societies
    9) Ancient Indian history
    10) Correspondence
    11) Free service
    12) Joint stock company

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A personal secretary is appointed by busy individuals?


Select the correct option:

Group A

Group ‘B’
ICSI ______________

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