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प्रश्न
Explain the following principles of management:
Harmony, not discord.
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उत्तर
Harmony, not Discord: Taylor emphasised that managers and workers should maintain a harmonious work environment. They should realise their interdependence and work in amity. He was well acquainted with the fact that a friendly working environment will help in developing relations between workers and managers. He introduced this principle to maintain a peaceful kinship between people. If workers are deprived of their wishes or demands, they generally go on strike. This affects the productivity and the working environment. To dismiss such a situation, Taylor was ardent about a mental revolution. It implies a change in the thinking of both workers
and managers. For example, if a worker is having a problem with the working hours, he should talk to the manager about it, instead of letting it affect production (by going on a strike). Similarly, managers should listen to the worker's suggestions and demands rather than ignoring them.
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