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प्रश्न
Differentiate between formal and informal organisations on the basis of
- origin,
- authority, and
- flow of communication.
State any six difference between formal communication and informal communication.
Distinguish between Formal and Informal Communication.
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उत्तर
| Sr. No. | Basis of Difference | Formal Communication | Informal Communication |
| 1. | Origin | It originates from the defined authority and hierarchy in the organisation. | It originates from social interactions among the employees and the need of employees to exchange views. |
| 2. | Authority | Members are bound by a hierarchical structure. Due to formal and impersonal relationships, superior or top-level managers have a higher level of authority than subordinates. | Members have equal authority due to informal and personal relationships among the employees. |
| 3. | Flow of Information | The information has to pass through various formal communication channels. | Information is free to flow and no formal channels are followed. |
| 4. | Purpose | To achieve organisation goals. | To satisfy personal needs. |
| 5. | Speed | It is slow as the message has to pass through the prescribed or officially established path. | It is fast as it does not follow a particular or prescribed path. |
| 6. | Accuracy | Chances of distortion are few; more accurate and reliable. | Chances of distortion are many because messages may get distorted as different persons pass on the same message with different interpretations. |
| 7. | Form | It is preplanned, rigid, follows officially established relationships and is expressed in both oral and written forms. It is orderly and systematic. | It is not preplanned, flexible, does not follow the officially established relationships, and is mostly expressed orally. It is unsystematic and elastic in flow. |
| 8. | Responsibility for the message | It is authentic and responsibility for the message can be fixed because the source is clear. | It is not authentic and responsibility cannot be fixed easily for the messages passed because it flows through grapevine and unofficial channels. |
| 9. | Content | Work-related information. | Person-related information. |
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संबंधित प्रश्न
Name the type of organisational structure which promotes flexibility and initiative.
Name the organizational structure which helps in increasing managerial and operational efficiency.
State its any two advantages of the divisional structure
State any two advantages of Formal Organisation
The differential between 'Functional and 'Divisional' structure of organising on the basis of the following:
Meaning
What does the term ‘Span of management’ refer to?
How does informal organisation support the formal organisation?
Write a short note on: Formal organisation.
Which organisation structure does not have duplication of work?
Grouping of activities on the basis of functions is a part of
______ ensures that the heads of separate business units in the organisation are responsible for profit or loss of their unit and have authority over it.
Which type of organisational structures is the most suitable for those business enterprises where a large variety of products are manufactured?
Match the STRUCTURE in an organisation in Column I with the appropriate EXPLANATION in Column II.
| Column I | Column II | ||
| (1) | Organisation Structure | (i) | Grouping activities on the basis of products |
| (2) | Functional Structure | (ii) | Framework within which managerial and operating tasks are performed. |
| (3) | Divisional structure | (iii) | Grouping of similar jobs and organizing them as separate departments. |
Which of the following is a disadvantage of divisional structure?
______ ensures that the heads of separate business units in the organisation are responsible for profit or loss of their unit and have authority over it.
Read the following text and answer the questions given below:
'Pappu Sweets Makers' is a sweets making company which has turnover in crores. In order to manage the work in the organisation, the departments have been created on the basis of functions. Examine the following situations of this organisation and give answers accordingly :
Situation 1: It is expected that employees who are performing similar tasks work under the same department. So the company now has HR, Marketing and Finance departments. The division is based on specific functions.
Situation 2: There are similarities in the tasks performed within the same department.
Situation 3: The profit is increasing month by month due to the success of this structure of the organisation.
Situation 4: There has been minimum duplication of efforts as the same department is taking care of single function.
Why do you think the profit is increasing as given in Situation 3?
Identify the type of organization structure depicted in the above diagram:
The organisational structure and the composition of the board of directors, are one of the internal factors of micro environment of a business organisation.
