Advertisements
Advertisements
Questions
Differentiate between formal and informal organisations on the basis of
- origin,
- authority, and
- flow of communication.
State any six difference between formal communication and informal communication.
Distinguish between Formal and Informal Communication.
Advertisements
Solution
| Sr. No. | Basis of Difference | Formal Communication | Informal Communication |
| 1. | Origin | It originates from the defined authority and hierarchy in the organisation. | It originates from social interactions among the employees and the need of employees to exchange views. |
| 2. | Authority | Members are bound by a hierarchical structure. Due to formal and impersonal relationships, superior or top-level managers have a higher level of authority than subordinates. | Members have equal authority due to informal and personal relationships among the employees. |
| 3. | Flow of Information | The information has to pass through various formal communication channels. | Information is free to flow and no formal channels are followed. |
| 4. | Purpose | To achieve organisation goals. | To satisfy personal needs. |
| 5. | Speed | It is slow as the message has to pass through the prescribed or officially established path. | It is fast as it does not follow a particular or prescribed path. |
| 6. | Accuracy | Chances of distortion are few; more accurate and reliable. | Chances of distortion are many because messages may get distorted as different persons pass on the same message with different interpretations. |
| 7. | Form | It is preplanned, rigid, follows officially established relationships and is expressed in both oral and written forms. It is orderly and systematic. | It is not preplanned, flexible, does not follow the officially established relationships, and is mostly expressed orally. It is unsystematic and elastic in flow. |
| 8. | Responsibility for the message | It is authentic and responsibility for the message can be fixed because the source is clear. | It is not authentic and responsibility cannot be fixed easily for the messages passed because it flows through grapevine and unofficial channels. |
| 9. | Content | Work-related information. | Person-related information. |
APPEARS IN
RELATED QUESTIONS
Answer the following question:
Aradhana and Gandharv are heads of two different departments in 'Yumco Ltd.' 'They are efficient managers and are able to motivate the employee of their respective departments to improve performance. However, their drive to excel in their own sphere of activity instead of giving emphasis on objectives of the enterprise has hindered the interaction between the departments that Aradhana and Gandharv are heading. Often there are inter-departmental conflicts and they have become incompatible. This has proved to be harmful in the fulfillment of the organisational objectives. The situation has deteriorated to such an extent that the CEO of 'Yumco Ltd.' has hired a consultant, Rashmi, to resolve the problem. After studying the situation closely, Rashmi found that the problem has arisen due to inflexibility and a narrow perspective on the part of both Aradhana and Gandharv. She is of the view that this situation is a result of the type of organisational structure 'Yumco Ltd.’ has adopted.
From the above information, identify the organisational structure adopted by ‘Yumco Ltd.’ and state any three advantages of the structure so identified.
'Himalaya Ltd', is engaged in manufacturing of washing machines. The target of the organisation is to manufacture 500 washing machines a day. There is an occupational specialisation in the organisation which promotes the efficiency of employees. There is no duplication of efforts in such type of organisation structure.
Identify the type of organisation structure described above
A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:
Responsibility
A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:
Cost involved
How does informal organisation support the formal organisation?
Which organisation structure does not have duplication of work?
Which of the following does not follow the scalar chain?
As the span of management increases in an organisation, the number of levels of management in the organisation:
Identify the type of organisational structure which facilitates occupational specialisation.
The employees of ABC co. have formed a Dramatics club for their recreation. Name the type of organisation formed by the and state one of the features of such an organisation.
Span of management refers to
The form of organisation known for giving rise to rumours is called
______ ensures that the heads of separate business units in the organisation are responsible for profit or loss of their unit and have authority over it.
Which type of organisational structures is the most suitable for those business enterprises where a large variety of products are manufactured?
Which of the following gives shape to the organisation structure?
Yummy Foods Ltd. has its registered office in Lucknow, manufacturing unit in Kanpur and marketing department in Chandigarh. ______ type of organisational structure should be adopted by the company to achieve its objectives.
Which of the following is true regarding Organisational Structure?
Which of the following is true regarding Organisational Structure :
| Diligent developers, a website design company in Bangalore is a startup initiative of Mr. Maniraj which aims at achieving a profit margin of 10% in its first year. Mr. Maniraj appointed Mr. Advait as the Digital marketing Head, Mr. Kiyansh as the head of the Backend department and Mr. Nirved headed the Graphics Designing Department. Since each head was specialised in specific skills, it resulted in increased efficiency and better coordination. However, problems arose when Mr. Advait started considering group objectives superior to organisational objectives and stopped exchanging information with Mr. Kiyansh and Mr. Nirved. The company had to bear the brunt of a lack of coordination and was unable to achieve its objectives. |
- Identify and state the organisational structure adopted by the company.
- State two benefits and two limitations of the identified structure highlighted in the above case.
______ organisations are formed spontaneously as a result of social interaction among employees in an organisation.
