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प्रश्न
Differentiate between formal and informal organisations on the basis of
- origin,
- authority, and
- flow of communication.
State any six difference between formal communication and informal communication.
Distinguish between Formal and Informal Communication.
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उत्तर
| Sr. No. | Basis of Difference | Formal Communication | Informal Communication |
| 1. | Origin | It originates from the defined authority and hierarchy in the organisation. | It originates from social interactions among the employees and the need of employees to exchange views. |
| 2. | Authority | Members are bound by a hierarchical structure. Due to formal and impersonal relationships, superior or top-level managers have a higher level of authority than subordinates. | Members have equal authority due to informal and personal relationships among the employees. |
| 3. | Flow of Information | The information has to pass through various formal communication channels. | Information is free to flow and no formal channels are followed. |
| 4. | Purpose | To achieve organisation goals. | To satisfy personal needs. |
| 5. | Speed | It is slow as the message has to pass through the prescribed or officially established path. | It is fast as it does not follow a particular or prescribed path. |
| 6. | Accuracy | Chances of distortion are few; more accurate and reliable. | Chances of distortion are many because messages may get distorted as different persons pass on the same message with different interpretations. |
| 7. | Form | It is preplanned, rigid, follows officially established relationships and is expressed in both oral and written forms. It is orderly and systematic. | It is not preplanned, flexible, does not follow the officially established relationships, and is mostly expressed orally. It is unsystematic and elastic in flow. |
| 8. | Responsibility for the message | It is authentic and responsibility for the message can be fixed because the source is clear. | It is not authentic and responsibility cannot be fixed easily for the messages passed because it flows through grapevine and unofficial channels. |
| 9. | Content | Work-related information. | Person-related information. |
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संबंधित प्रश्न
What is meant by 'functional structure' of an organisation?
State it's any two advantages of the functional structure
State its any two advantages of the divisional structure
'Himalaya Ltd', is engaged in manufacturing of washing machines. The target of the organisation is to manufacture 500 washing machines a day. There is an occupational specialisation in the organisation which promotes the efficiency of employees. There is no duplication of efforts in such type of organisation structure.
Identify the type of organisation structure described above
Differentiate between formal and informal organization on the basis of the following:
Flow of communication
The differential between 'Functional and 'Divisional' structure of organising on the basis of the
following:
Formation
A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:
Cost involved
Span of management refers to ____________.
Under this type of organisational structure, manpower is grouped on the basis of different products manufactured.
'Saarthi', the name has been associated with the manufacturing and sale of Fashion products since 1960, when Kapil Saarthi opened his first retail fashion clothing outlet in Ahmedabad. Sarthi Cosmetics was incorporated in India in 1940, and became a member of the S & M family of companies in 1959. Sarthi Perfumes began operations in Gujarat in an existing administrative S&M facility in 1985. An important difference between S&M and most other companies is that instead of operating as one large corporation it operates as 180 smaller companies each focused on a specific product and area, implying selective dispersal of authority, recognising the decision makers need four autonomy, as decision making authority is pushed down the chain of command. It enables the company to maintain short lines of communication with customers and employees, and accelerate the development of talent.
As “The decision making authority is pushed down the chain of command” at S&M enterprises, it provides the benefit of quick decision making to the organisation because ______.
Which of the following points highlight the suitability of functional structure?
______ is suitable for multi-product companies focusing on 'differentiated products'.
Match the STRUCTURE in an organisation in Column I with the appropriate EXPLANATION in Column II.
| Column I | Column II | ||
| (1) | Organisation Structure | (i) | Grouping activities on the basis of products |
| (2) | Functional Structure | (ii) | Framework within which managerial and operating tasks are performed. |
| (3) | Divisional structure | (iii) | Grouping of similar jobs and organizing them as separate departments. |
Read the following text and answer the questions given below:
'Pappu Sweets Makers' is a sweets making company which has turnover in crores. In order to manage the work in the organisation, the departments have been created on the basis of functions. Examine the following situations of this organisation and give answers accordingly :
Situation 1: It is expected that employees who are performing similar tasks work under the same department. So the company now has HR, Marketing and Finance departments. The division is based on specific functions.
Situation 2: There are similarities in the tasks performed within the same department.
Situation 3: The profit is increasing month by month due to the success of this structure of the organisation.
Situation 4: There has been minimum duplication of efforts as the same department is taking care of single function.
What will be the result of Situation 4?
Which statement is correct regarding division of work:
An organization structure is deliberately designed by the top management to facilitate smooth functioning of the organisation. Which of the following is not a feature of such a structure?
What does an effective structure increase?
What can a wrong structure do to business performance?
