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प्रश्न
Differentiate between formal and informal organisations on the basis of
- origin,
- authority, and
- flow of communication.
State any six difference between formal communication and informal communication.
Distinguish between Formal and Informal Communication.
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उत्तर
| Sr. No. | Basis of Difference | Formal Communication | Informal Communication |
| 1. | Origin | It originates from the defined authority and hierarchy in the organisation. | It originates from social interactions among the employees and the need of employees to exchange views. |
| 2. | Authority | Members are bound by a hierarchical structure. Due to formal and impersonal relationships, superior or top-level managers have a higher level of authority than subordinates. | Members have equal authority due to informal and personal relationships among the employees. |
| 3. | Flow of Information | The information has to pass through various formal communication channels. | Information is free to flow and no formal channels are followed. |
| 4. | Purpose | To achieve organisation goals. | To satisfy personal needs. |
| 5. | Speed | It is slow as the message has to pass through the prescribed or officially established path. | It is fast as it does not follow a particular or prescribed path. |
| 6. | Accuracy | Chances of distortion are few; more accurate and reliable. | Chances of distortion are many because messages may get distorted as different persons pass on the same message with different interpretations. |
| 7. | Form | It is preplanned, rigid, follows officially established relationships and is expressed in both oral and written forms. It is orderly and systematic. | It is not preplanned, flexible, does not follow the officially established relationships, and is mostly expressed orally. It is unsystematic and elastic in flow. |
| 8. | Responsibility for the message | It is authentic and responsibility for the message can be fixed because the source is clear. | It is not authentic and responsibility cannot be fixed easily for the messages passed because it flows through grapevine and unofficial channels. |
| 9. | Content | Work-related information. | Person-related information. |
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संबंधित प्रश्न
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Meaning
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______ ensures that the heads of separate business units in the organisation are responsible for profit or loss of their unit and have authority over it.
Which of the following gives shape to the organisation structure?
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Which of the following gives shape to the organisation structure:
Identify the type of organization structure depicted in the above diagram:
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|
Diligent developers, a website design company in Bangalore is a startup initiative of Mr. Maniraj which aims at achieving a profit margin of 10% in its first year. Mr. Maniraj appointed Mr. Advait as the Digital marketing Head, Mr. Kiyansh as the head of Backend department and Mr. Nirved headed the Graphics Designing Department. Since each head was specialised in specific skills, it resulted in increased efficiency and better coordination. However, problems arose when Mr. Advait started considering group objectives superior to organisational objectives and stopped exchanging information with Mr. Kiyansh and Mr. Nirved. The company had to bear the brunt of lack of coordination and was unable to achieve its objectives. |
- Identify and state the organisational structure adopted by the company.
- State two benefits and two limitations of the identified structure highlighted in the above case.
|
Diligent developers, a website design company in Bangalore is a startup initiative of Mr. Maniraj which aims at achieving a profit margin of 10% in its first year. Mr. Maniraj appointed Mr. Advait as the Digital marketing Head, Mr. Kiyansh as the head of Backend department and Mr. Nirved headed the Graphics Designing Department. Since each head was specialised in specific skills, it resulted in increased efficiency and better coordination. However, problems arose when Mr. Advait started considering group objectives superior to organisational objectives and stopped exchanging information with Mr. Kiyansh and Mr. Nirved. The company had to bear the brunt of lack of coordination and was unable to achieve its objectives. |
- Identify and state the organisational structure adopted by the company.
- State two benefits and two limitations of the identified structure highlighted in the above case.
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