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Question
Which of the following statements regarding formal communication is wrong?
Options
It serves organisational needs.
Chances of distortion is few.
It consists mostly of personal matters.
It follows the officially established relationships.
MCQ
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Solution
It consists mostly of personal matters.
Explanation:
Formal communication primarily serves organizational purposes, follows officially established channels and relationships, and has fewer chances of distortion compared to informal communication. It does not typically focus on personal matters, as it is designed to convey work-related information and instructions within the organization.
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